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sourceDocument: zurich Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich

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ft:locale :

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ft:publication_title :

    - zurich Combined Product Files

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---

# Combined Advanced AI Search Management Tools release notes for upgrades from Yokohama to Zurich

# Combined Advanced AI Search Management Tools release notes for upgrades from Yokohama to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
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## Summary of Combined Advanced AI Search Management Tools Release Notes for Upgrades from Yokohama to Zurich

This consolidated release notes document provides ServiceNow customers with essential information about upgrading Advanced AI Search Management Tools from the Yokohama release family to Zurich.
It highlights new features, changes, activation instructions, and requirements to help you prepare and execute the upgrade smoothly.
Show full answer Show less  

## Key Features

* **AI Search Analytics Dashboard Enhancements:** Across both Yokohama and Zurich releases, the Search application interactive filter now allows analysts to review performance metrics and trends for Recommended Actions and the Mobile Platform search application.
* **Extended Data Range:** The Date range interactive filter on the AI Search Analytics dashboard has been updated to provide access to data covering the last 180 days instead of the previous 90 days, enabling longer-term trend analysis.
* **Improved Visual Experience:** Performance metrics, trends, and charts on the AI Search Analytics dashboard have been refreshed to offer a cleaner and more user-friendly visual interface.

## Changes and Updates

* No features or functionalities were removed or deprecated between Yokohama and Zurich releases.
* There are no updates or changes to browser requirements, accessibility, or localization noted for these release families.

## Activation and Requirements

* **Installation:** Advanced AI Search Management Tools must be requested and installed from the ServiceNow Store for both Yokohama and Zurich releases.
* **Additional Dependencies:** The Usage Insights API application is required and must be installed from the ServiceNow Store to enable Advanced AI Search Management Tools functionalities.

## Practical Benefits for ServiceNow Customers

By upgrading to Zurich, you gain enhanced analytics capabilities for AI Search usage, including longer data retention for trend analysis and improved dashboard visuals. These updates help your analysts better understand search performance and optimize search applications effectively. The consistent activation process and dependencies ensure straightforward installation and integration with your existing ServiceNow ecosystem.  
Consolidated page of all release notes for Advanced AI Search Management Tools from Yokohama to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Advanced AI Search Management Tools release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Advanced AI Search Management Tools to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Advanced AI Search Management Tools.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__8}

| Release | Release notes |
|-|-|
| Yokohama | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) :   The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) :   The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application. |
| Zurich | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Advanced AI Search Management Tools features.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__14}

| Release | Release notes |
|-|-|
| Yokohama | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) :   The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) :   The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days. |
| Zurich | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days. |
[ ]

## Removed

Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were removed.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__20}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were deprecated.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__26}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Advanced AI Search Management Tools.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | Activation information :   Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). |
| Zurich | Activation information :   Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__38}

| Release | Release notes |
|-|-|
| Yokohama | Additional requirements :   You must have the Usage Insights API application installed from the ServiceNow Store to use Advanced AI Search Management Tools. |
| Zurich | Additional requirements :   You must have the Usage Insights API application installed from the ServiceNow Store to use Advanced AI Search Management Tools. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__44}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Advanced AI Search Management Tools, such as specific requirements or compliance levels.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__50}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__56}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard * Review key performance metrics and reports for your AI Search usage. * Apply interactive filters to view performance analytics for individual search applications and to select the time frame to analyze. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard * Review key performance metrics and reports for your AI Search usage. * Apply interactive filters to view performance analytics for individual search applications and to select the time frame to analyze. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=zurich&ft:locale=en-US) for more information. |
[ ]


