--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Alumni Center release notes for upgrades from Yokohama to Zurich # Combined Alumni Center release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Alumni Center Release Notes for Upgrades from Yokohama to Zurich These release notes consolidate updates for ServiceNow's Alumni Center from the Yokohama to Zurich releases, helping you prepare for an upgrade. While Yokohama had no updates, the Zurich release introduces significant new features and enhancements designed to improve alumni engagement and streamline alumni management processes. Show full answer Show less ## Key Features * **Alumni Center Revamp:** The Alumni Center homepage is redesigned as a central hub where former employees can update personal details, manage preferences, and access personalized job recommendations, news, resources, and tasks to stay connected. * **Alumni Self-Registration:** Former employees can register themselves as alumni via a portal. Email validation ensures accurate identification and prevents impersonation or duplicates, enhancing security and data integrity. * **Automatic Alumni User Creation:** Administrators can configure automatic creation of alumni user accounts during employee offboarding based on customizable termination conditions, with options to require approval before creation. * **Personal Details Verification:** Employees in the offboarding process can review and confirm their contact information (email, phone, shipping address) to ensure seamless communication and alumni onboarding, integrated within Employee Center to-dos and offboarding journeys. ## Key Changes and Deprecations * The application name has been changed from "Alumni Service Center" to "Alumni Center." * Certain properties related to email validation and import processes have been deprecated, including `snasc.selfregistration.personal.email.domains` and others related to import defaults and username tries. ## Activation and Additional Information * **Activation:** Alumni Center is available for installation via the ServiceNow Store. Customers should request the application through the store to activate it. * **Browser, Accessibility, Localization, and Additional Requirements:** No changes or specific requirements were introduced for these areas between Yokohama and Zurich releases. ## Benefits for ServiceNow Customers Upgrading to the Zurich release of Alumni Center enables your organization to provide former employees with a modern, self-service portal that enhances engagement through personalized services and job recommendations. Automated alumni account creation reduces administrative overhead, and integrated offboarding verification improves data accuracy and communication continuity. These enhancements help maintain strong alumni relationships and support workforce engagement strategies. Consolidated page of all release notes for Alumni Center from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Alumni Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Alumni Center to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-alumnicenter-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Alumni Center. {#dfrn3-alumnicenter-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [\[Placeholder link text to key alumni-service-center\]](https://www.servicenow.com/docs/access?context=alumni-service-center&family=zurich&ft:locale=en-US)Alumni Center revamp : The revamped alumni home page is a central hub where former employees can update their details, manage preferences, and access personalized job recommendations. It also provides quick access to alumni services, news, resources, and tasks to stay connected and engaged.Alumni can maintain their employment history with legacy \& latest employment details.Alumni can view the existing job opportunities​ and also get personal job recommendation based on your job preferences. [Alumni Self-registration](https://www.servicenow.com/docs/access?context=alumni-self-registration&family=zurich&ft:locale=en-US) : A former employee can sign up on the Alumni Center and provide details to register as an alumni. The personal email provided by the employee is validated to verify the employee status ensuring accurate identification and preventing impersonation or duplication. [Configure automatic alumni user creation](https://www.servicenow.com/docs/access?context=configure-alumni-creation&family=zurich&ft:locale=en-US) : Alumni user creation is streamlined with a configurable process that allows organizations to generate alumni accounts automatically during an employee offboarding. ​Configurable termination conditions can be used to create the alumni and admins can restrict automatic creation with approvals if needed. [Personal Details Verification](https://www.servicenow.com/docs/access?context=asc-properties&family=zurich&ft:locale=en-US) : Employees in the offboarding stage can review and confirm their personal details such as email, phone number, and shipping address to facilitate effective communication post offboarding and ease alumni onboarding. The offboarding task is available in the Employee Center to-dos and offboarding journeys. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Alumni Center features. {#dfrn3-alumnicenter-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Alumni Center features or functionality were removed. {#dfrn3-alumnicenter-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Alumni Center features or functionality were deprecated. {#dfrn3-alumnicenter-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Email property - sn_asc.self_registration.personal.email.domains * Deleted properties - sn_asc.import.default.state, sn_asc.import.user_name.max.tries, sn_asc.import.alumni.suffix | [ ] ## Activation information Review information on how to activate Alumni Center. {#dfrn3-alumnicenter-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Alumni Center by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Alumni Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Alumni Center, such as specific requirements or compliance levels. {#dfrn3-alumnicenter-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * The application name Alumni Service Center is now called Alumni Center. * As an alumni, you can see the revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets. * As an alumni, you can use improved alumni services available out-of-the-box. * As an alumni, you can securely access your documents directly from your profile. * As an alumni, use the Register as alumni option to create an account with the Alumni Center and login to the Alumni Center website. * As an alumni registering in the Alumni Center portal, you can enter details like first name, last name, personal email address and employee number which can be used to verify and match the ex-employee records. * As an alumni, you can maintain and update your personal details directly within your profile. * As an alumni, you can enter your legacy employment details and latest employment details to maintain your employment history. * As an alumni, your can enable or disable notifications for recommended job opportunities, and news/event updates in your profile. * As an alumni admin, you can configure the customer specific termination conditions using the HR profile fields to trigger alumni creation process automatically on employee termination. * As an alumni admin, you can configure the Alum Self-registration form based on the organization needs. * As an alumni admin, you can highlight and showcase the recommended job opportunities. See [\[Placeholder link text to key alumni-service-center\]](https://www.servicenow.com/docs/access?context=alumni-service-center&family=zurich&ft:locale=en-US) for more information. | [ ]