Combined Alumni Center release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich

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en-US

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zurich Combined Product Files

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delta3zy

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Combined Alumni Center release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated July 20, 2026

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Summary of Combined Alumni Center Release Notes for Upgrades from Yokohama to Zurich

This consolidated release note provides ServiceNow customers with essential information about upgrading the Alumni Center from the Yokohama release to the Zurich release. It highlights new features, changes, removals, and activation instructions to facilitate a smooth transition and help customers leverage the latest enhancements in the Alumni Center.

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Key Features

Alumni Center Revamp: The Alumni Center now offers a redesigned home page serving as a central hub for former employees to update personal details, manage preferences, and access personalized job recommendations. Alumni can also maintain both legacy and recent employment history.
Alumni Self-Registration: Former employees can register themselves by providing personal details and validating their email addresses to confirm their identity, reducing impersonation and duplication.
Automatic Alumni User Creation: Administrators can configure automated creation of alumni accounts during employee offboarding using customizable termination conditions. Approval workflows can be enabled to control this process.
Personal Details Verification: Employees in offboarding can verify and update key contact information such as email, phone number, and shipping address through Employee Center to-dos and offboarding journeys, improving communication and alumni onboarding.

Changes and Removals

The application name has been updated from "Alumni Service Center" to "Alumni Center."
Certain system properties related to email validation and import configurations have been removed, with their values migrated to a centralized alumni common configuration UI for easier management.

Activation and Installation

The Alumni Center can be installed by requesting it from the ServiceNow Store. Customers should visit the ServiceNow Store website to view available apps and submit installation requests. For cumulative release notes and version history, refer to the ServiceNow Store version history.

Additional Information

There are no new additional requirements, browser requirements, accessibility updates, or localization changes introduced in the Zurich release compared to Yokohama.
Alumni users benefit from enhanced Employee Center Pro experiences, such as My Active Items, Proactive Prompts, and Content Widgets, providing a more interactive and personalized engagement platform.
Alumni can securely access documents, update personal and employment details, and manage notification preferences for job recommendations and news updates.
Administrators have improved configuration capabilities for termination conditions, self-registration forms, and job opportunity highlights to better tailor the Alumni Center experience to organizational needs.

Consolidated page of all release notes for Alumni Center from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Alumni Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Alumni Center to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Alumni Center.


Release	Release notes
Yokohama	No updates for this release.
Zurich	[Placeholder link text to key alumni-service-center]Alumni Center revamp The revamped alumni home page is a central hub where former employees can update their details, manage preferences, and access personalized job recommendations. It also provides quick access to alumni services, news, resources, and tasks to stay connected and engaged. Alumni can maintain their employment history with legacy & latest employment details. Alumni can view the existing job opportunities and also get personal job recommendation based on your job preferences. Alumni Self-registration A former employee can sign up on the Alumni Center and provide details to register as an alumni. The personal email provided by the employee is validated to verify the employee status ensuring accurate identification and preventing impersonation or duplication. Configure automatic alumni user creation Alumni user creation is streamlined with a configurable process that allows organizations to generate alumni accounts automatically during an employee offboarding. Configurable termination conditions can be used to create the alumni and admins can restrict automatic creation with approvals if needed. Personal Details Verification Employees in the offboarding stage can review and confirm their personal details such as email, phone number, and shipping address to facilitate effective communication post offboarding and ease alumni onboarding. The offboarding task is available in the Employee Center to-dos and offboarding journeys.

Changes

Between your current release family and Zurich, some changes were made to existing Alumni Center features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Alumni Center features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	The following system properties are removed and the existing configured values are copied to the alumni common configuration UI. Email property - sn_asc.self_registration.personal.email.domains Deleted properties - sn_asc.import.default.state, sn_asc.import.user_name.max.tries, sn_asc.import.alumni.suffix

Deprecations

Between your current release family and Zurich, some Alumni Center features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Alumni Center.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Install Alumni Center by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Alumni Center we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Alumni Center we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Alumni Center, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Alumni Center we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Alumni Center we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	The application name Alumni Service Center is now called Alumni Center. As an alumni, you can see the revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets. As an alumni, you can use improved alumni services available out-of-the-box. As an alumni, you can securely access your documents directly from your profile. As an alumni, use the Register as alumni option to create an account with the Alumni Center and login to the Alumni Center website. As an alumni registering in the Alumni Center portal, you can enter details like first name, last name, personal email address and employee number which can be used to verify and match the ex-employee records. As an alumni, you can maintain and update your personal details directly within your profile. As an alumni, you can enter your legacy employment details and latest employment details to maintain your employment history. As an alumni, your can enable or disable notifications for recommended job opportunities, and news/event updates in your profile. As an alumni admin, you can configure the customer specific termination conditions using the HR profile fields to trigger alumni creation process automatically on employee termination. As an alumni admin, you can configure the Alum Self-registration form based on the organization needs. As an alumni admin, you can highlight and showcase the recommended job opportunities. See [Placeholder link text to key alumni-service-center] for more information.