Combined Application Manager release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated July 20, 2026
  • 3 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Application Manager release notes for upgrades from Yokohama to Zurich

    This consolidated release notes document provides ServiceNow customers with essential information to prepare for upgrading the Application Manager from the Yokohama release to the Zurich release. It summarizes new features, changes, activation details, and important upgrade considerations introduced between these releases.

    Show full answer Show less

    Key Features in Zurich

    • Now Assist suites for version compatibility (Zurich patch 4): Application Manager now supports installing and updating Now Assist applications in suites that ensure compatibility among interdependent application versions. This helps reduce runtime errors by verifying that newly installed or updated Now Assist apps work seamlessly with existing ones.
    • Application state indicators: The Application Manager interface includes headers on application details that display relevant installation considerations, requirements, and blockers, enabling better insight into application readiness and potential issues.
    • Unlicensed application information: The "Available for you" tab now shows applications not yet procured from the ServiceNow Store, alongside licensed applications. This helps identify additional apps available for procurement directly within the Application Manager.

    Important Upgrade Information

    • Application Manager is active by default on Zurich instances.
    • To access the latest features, upgrade your instance to Zurich patch 4 or later.
    • There are no changes to browser requirements, accessibility, localization, or additional technical prerequisites noted between Yokohama and Zurich for Application Manager.

    Changes, Removals, and Deprecations

    • No features or functionality were removed or deprecated between Yokohama and Zurich.
    • The only significant change is the addition of unlicensed application visibility within the Application Manager interface.

    Practical Benefits for ServiceNow Customers

    • Improved application lifecycle management through compatibility verification of Now Assist suites reduces operational risk during upgrades and installations.
    • Enhanced visibility into both licensed and available applications supports informed procurement and application deployment decisions.
    • Application state indicators provide proactive insight into installation issues, helping to avoid blockers and ensure smoother application management.

    Consolidated page of all release notes for Application Manager from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Application Manager release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Application Manager to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Application Manager is active by default on instances on the Zurich release. Upgrade your instance to Zurich patch 4 or later to use the latest features. For information about upgrading your ServiceNow AI Platform instance, see Prepare your upgrade.

    New features

    Between your current release family and Zurich, new features were introduced for Application Manager.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Zurich patch 4
    Now Assist suites for version compatibility
    Use the Application Manager to install and update Now Assist applications with suites of compatible application versions. Now Assist suites help verify that new Now Assist applications and versions remain compatible with the ones already installed to your instance.
    Application state indicators
    Review information about any applicable installation considerations, requirements, and blockers in the header of application details.

    Changes

    Between your current release family and Zurich, some changes were made to existing Application Manager features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Unlicensed application information
    In addition to details about applications that are already licensed, the "Available for you" tab of the Application Manager now includes information about applications that haven't been procured from the ServiceNow Store yet.

    Removed

    Between your current release family and Zurich, some Application Manager features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Application Manager features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Application Manager.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Application Manager is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Application Manager, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Localization information

    If there are specific localization considerations for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Zurich patch 4
    • Reduce potential runtime errors by installing and updating Now Assist applications with suites of interdependent versions.
    • View all ServiceNow Store applications that are licensed or available for procurement from the Available for you tab.
    • Gain insights about application installation requirements and blockers with application state indicators.

    See Application Manager for more information.