Combined Build Agent release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated June 16, 2026
  • 6 minutes to read
  • Consolidated page of all release notes for Build Agent from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Build Agent release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Build Agent to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Build Agent.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Zurich Patch 10
    MCP server support in ServiceNow Studio
    Connect Build Agent to external MCP servers in ServiceNow Studio. Previously, MCP server connectivity was only available in the ServiceNow IDE.
    Additional MCP server integrations
    Integrate Build Agent with newly supported MCP servers.
    Access update sets from Build Agent
    View update sets created by Build Agent from within the chat panel in ServiceNow Studio. Each checkpoint includes a button that opens the relevant update set in a new tab.
    UI validation tool in ServiceNow Studio
    Validate user interface output during app creation with the UI validation tool in Build Agent, now available in ServiceNow Studio.
    Search retrieval tool support
    Use the Search retrieval tool to enable agents to fetch and present relevant information from configured data sources in response to user queries. Agents can surface knowledge articles, catalog items, and other indexed content directly within the agentic workflow, reducing the need for users to navigate to separate search interfaces.
    Support for more file types
    Upload more types of files to Build Agent to describe what you want to build, including images, documents, and text and code files.
    Zurich Patch 9
    MCP Client integration
    Connect Build Agent to external MCP servers to bring tools and data sources directly into your build workflow. External resources participate alongside Build Agent on the ServiceNow AI Platform, which helps reduce context switching and manual data transfer between tools.
    Create workflows, agents, and skills
    Turn business requirements into fully configured agents, skills, and agentic workflows for your custom applications. Build Agent inspects the existing tables, roles, business rules, and metadata in your app to create tailored in-app agents and tools.
    Test Agent for Build Agent
    Use Test Agent to execute Automated Test Framework (ATF) tests right from the Build Agent chat panel for test artifacts created in the same session. When tests fail, the generated tests and test results are saved in the standard ATF record tables and can be scheduled for continued regression testing for the app. If tests are edited by the test agent after troubleshooting, those edits are automatically saved to the test records.
    UI validation tool
    Validate user interface output during Build Agent app creation in the ServiceNow IDE using the integrated UI validation, which runs Playwright-based UI checks on Cloud Runner and surfaces failures with diagnostic context directly in the Build Agent panel.
    Semantic search for instance artifact discovery
    Use semantic search in Build Agent to locate relevant instance artifacts, including tables, scripts, and business rules during build and edit tasks. Find files, applications, and knowledge on your instance based on meaning instead of exact keywords.
    Additional model support
    Choose the provider and model that fits your organizational needs in Build Agent, which now supports Anthropic Claude on AWS Sonnet 4.6 and Azure OpenAI GPT 5.4.
    Expanded metadata support
    Work with more metadata types in Build Agent, which now supports flows, Service Catalog configurations, inbound email actions, dictionary overrides, choice lists, condition builder query conditions, and enhanced Service Portal capabilities.
    Contextual launch for Build Agent
    Include context from ServiceNow Studio tabs and component preview screens when you open Build Agent, which helps reduce the need to manually search for and specify context in the chat panel.
    Zurich Patch 8
    Additional metadata support
    Work with more metadata types in Build Agent, which now supports email.
    Zurich Early Availability
    Build Agent in ServiceNow Studio
    Access Build Agent in ServiceNow Studio to build apps conversationally in a consolidated development environment.
    Improved LLM support
    Use AWS Claude Opus 4.6 and Sonnet 4.5 in Build Agent for contextual conversations.
    New metadata support
    Work with more metadata types, as Build Agent now supports the following:
    • Email integration
    • List controls
    • Service Catalog items
    • UI components
    • UI policies
    • UI views
    • Workspaces

    Changes

    Between your current release family and Zurich, some changes were made to existing Build Agent features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Zurich Patch 8
    Build Agent version parity for PDIs
    Personal development instances (PDIs) are now updated to match the latest Build Agent version, delivering a consistent experience across both personal and production-track instances. Developers testing and building on PDIs have access to the same capabilities available in production environments.
    Updated interaction limits
    To provide developers more room to iterate, the following Build Agent limits have been increased:
    • Build Agent (Trial): 100 prompts per instance per 30-day cycle
    • PDIs: 25 prompts per instance per cycle
    Note:
    Limits are per-instance, not per-user. Only submitted prompts, which doesn't include plan approvals, contribute to the limit.
    Zurich Early Availability
    Support for global scope
    Build apps and metadata in the global scope.

    Removed

    Between your current release family and Zurich, some Build Agent features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Build Agent features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Build Agent.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Build Agent is a ServiceNow AI Platform feature that is active by default.
    Note:
    Build Agent is dependent on Now Assist for Creator. For more information, see Now Assist for Creator release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Build Agent we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Build Agent we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Build Agent, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Build Agent we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Build Agent we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    • Use Build Agent in ServiceNow Studio.
    • Work with additional Model Context Protocol (MCP) support.
    • Create apps and metadata in the global scope.
    • Choose from newly supported models.
    • Access update sets created in Build Agent directly from the chat panel.

    See Build Agent for more information.