Combined Card data security release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated July 20, 2026
  • 2 minutes to read
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    Summary of Combined Card data security release notes for upgrades from Yokohama to Zurich

    This consolidated release notes document provides ServiceNow customers with a comprehensive summary of updates related to Card Data Security when upgrading from the Yokohama release family to the Zurich release family. It serves as a preparation guide by combining all relevant information about new features, changes, deprecations, and activation instructions in one place.

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    New Features

    • Card Data Security Tokenization: Zurich introduces the ability to tokenize secure card data within Financial Services Operations (FSO) dispute workflows. This is achieved by integrating with a tokenizer service via Card Data Security.
    • Configuration Flexibility: Customers can configure which card data values to tokenize and establish connections to core financial systems and third-party providers such as Visa, Mastercard, Mastercom, Ethoca, Verifi, and Visa Stop Payment Service.
    • Predefined Integrations: Visa and Mastercom integrations come predefined, simplifying setup and ensuring compliance.

    Changes, Removed, and Deprecations

    There were no changes, removals, or deprecations impacting Card Data Security features between Yokohama and Zurich releases.

    Activation and Installation

    To activate Card Data Security in Zurich, customers must request the product from the ServiceNow Store. There are no additional activation steps or requirements noted beyond this.

    Additional Requirements and Compatibility

    No new or changed additional requirements, browser requirements, accessibility considerations, or localization details were introduced between Yokohama and Zurich releases.

    Key Outcomes

    • Enable robust tokenization of sensitive card information within FSO dispute workflows, enhancing security and PCI compliance.
    • Seamless integration with major payment networks and third-party dispute resolution services for streamlined operations.
    • Simplified upgrade path with no deprecated or removed features and no new configuration complexities.

    Consolidated page of all release notes for Card data security from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Card data security release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Card data security to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Card data security.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Card Data Security
    Tokenize secure card data in FSO dispute workflows by integrating with a tokenizer service through Card data security. You can configure which values to tokenize, establish connections to core systems and third-party systems like Visa and Mastercard, and manage tokenizer resource configurations.

    Changes

    Between your current release family and Zurich, some changes were made to existing Card data security features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Card data security features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Card data security features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Card data security.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install Card data security by requesting it from the ServiceNow Store.

    Additional requirements

    If any additional requirements were introduced or changed for Card data security we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Card data security we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Card data security, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Card data security we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Card data security we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • Ensure Payment Card Industry (PCI) compliance and the secure handling of sensitive card data with an integrated tokenization solution for Financial Services Operations disputes.
    • Integrate with major core systems and third-party systems, including (but not limited to) Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom are predefined integrations.

    See Card Data Security for more information.