--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Continuous Authorization and Monitoring release notes for upgrades from Yokohama to Zurich # Combined Continuous Authorization and Monitoring release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Continuous Authorization and Monitoring Release Notes for Upgrades from Yokohama to Zurich This consolidated guide details the new features, changes, and important upgrade information for ServiceNow's Continuous Authorization and Monitoring (CAM) from the Yokohama release to Zurich. It is designed to assist customers in preparing for and executing their upgrade smoothly, highlighting enhancements that optimize governance, risk, and compliance (GRC) workflows, reporting, and system integration. Show full answer Show less ## Key Features * **OSCAL Import and Export Enhancements:** Introduction of a new OSCAL Import landing page for importing catalog and System Security Plan (SSP) models with status tracking. Users can export control objectives and full SSP models in OSCAL format directly from lists or authorization packages. * **ATO Artifact Generation:** Ability to generate Authorization to Operate (ATO) artifacts including Security Assessment Plans, ATO Letters, and Executive Summaries in Microsoft Word format to ensure consistent, shareable documentation. * **CAM Workflow Configuration (Zurich):** Administrators can now create, manage, version, and configure multiple custom workflows within authorization packages. This includes defining GRC state models, approval processes, risk assessments, and migrating NIST RMF flows for standardization. * **Boundary Management Enhancements:** Introduction of a Child Boundaries list to establish one-to-many hierarchical relationships between boundaries, visualized in sidebar and diagram views. Dynamic boundary filters update system elements automatically based on filter conditions, improving flexibility. * **Boundary Operational Status Automation:** Synchronization of boundary operational status with package lifecycle states, automatically updating status as packages move through monitoring and authorization phases. * **Improved OSCAL Import Playbook:** Streamlined import process supporting individual POA\&M JSON files, automated user and group mapping by exact name matching with manual adjustments, and automatic population of roles and responsibilities within packages. * **Overlay Policy Application:** New CAM overlay feature allows applying policies as additions, subtractions, or customizations to control objectives within authorization packages, enhancing policy impact management. * **User Experience and UI Updates:** Zurich features the new Coral theme as default, with dark mode options, card-based workspace layouts, vertical authorization boundaries and package views, and new widgets to track package progress and automate audit engagement scheduling. ## Key Outcomes * **Streamlined GRC Processes:** Administrators benefit from flexible workflow management, approval configurations, and risk assessment capabilities that align with industry standards such as NIST RMF. * **Enhanced Reporting and Compliance Documentation:** Consistent and easily generated ATO artifacts in Word and OSCAL formats simplify compliance reviews and sharing among stakeholders. * **Improved Boundary Configuration and Lifecycle Management:** The hierarchical boundary relationships and automated status updates ensure accurate boundary tracking aligned with package states, enhancing system coherence. * **Simplified Import and Export of Compliance Data:** The user-friendly OSCAL import playbook and expanded export options reduce manual effort and errors when managing security control data. * **Modernized User Interface:** An updated, intuitive UI with new themes and layout improvements supports productivity and ease of use for CAM users. ## Upgrade and Activation Information Before upgrading to Zurich, customers should review and complete pre- and post-upgrade tasks to ensure a smooth transition. Continuous Authorization and Monitoring is available for installation via the ServiceNow Store. No features were removed or deprecated between Yokohama and Zurich releases. ## Additional Notes * No changes to browser requirements, localization, accessibility, or additional system requirements were introduced in this upgrade. * If a product family had no updates in specific releases, this is explicitly noted to clarify upgrade impact. Consolidated page of all release notes for Continuous Authorization and Monitoring from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Continuous Authorization and Monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Continuous Authorization and Monitoring to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Continuous Authorization and Monitoring. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [OSCAL Import landing page](https://www.servicenow.com/docs/access?context=import-oscal&family=yokohama&ft:locale=en-US) : Import files for catalog and SSP models on the new OSCAL Import landing page. Once the import process is initiated, you can check the status under the Import status section. [OSCAL Export button](https://www.servicenow.com/docs/access?context=export-catalog-cam-ws&family=yokohama&ft:locale=en-US) : Export selected control objectives in the OSCAL format with the new OSCAL Export button while in the control objectives list view. [ATO artifacts in Microsoft Word](https://www.servicenow.com/docs/access?context=generate-ato-artifacts-cam-ws&family=yokohama&ft:locale=en-US) : Generate ATO artifacts from an authorization package in the Microsoft Word format. In CAM Workspace, you can use the Generate SSP drop-down list in a selected authorization package to generate the following reports: * Security Assessment Plan (SAP) * Authorization to Operate (ATO) Letter * Executive Summary This enhancement verifies that all ATO artifacts are formatted consistently and can be shared and reviewed. | | Zurich | [\[Placeholder link text to key cam-workflow-configurator\]](https://www.servicenow.com/docs/access?context=cam-workflow-configurator&family=zurich&ft:locale=en-US) : Streamline governance, risk, and compliance processes with the CAM Workflow Configuration. This feature allows administrators to: * Create and manage multiple workflows within a package. * Define GRC State Models for custom workflows. * Configure and version workflows. * Evaluate workflow version impacts to retrieve baseline controls. * Set up workflow-specific approval configurations. * Perform risk assessments across CAM objects. * Migrate the NIST RMF flow to workflow configuration for improved standardization. [\[Placeholder link text to key add-child-boundary\]](https://www.servicenow.com/docs/access?context=add-child-boundary&family=zurich&ft:locale=en-US) : Introducing a new Child Boundaries list that enables a one-to-many boundary hierarchy, allowing you to create relationships between boundaries. This hierarchy is visualized in both the sidebar and diagram view, showing one parent boundary with multiple child boundaries. OSCAL export and import now include the parent boundary relationship if present. Dynamic Boundary Filters [Dynamic boundary filters](https://www.servicenow.com/docs/access?context=create-boundary-filter&family=zurich&ft:locale=en-US) : Select the Dynamic Filter option in boundary filters to update system elements according to filter conditions. When disabled, the system elements remain unchanged. This update enhances the flexibility of boundary filter management. [Boundary operational status automation](https://www.servicenow.com/docs/access?context=cam-form-authorization-boundary&family=zurich&ft:locale=en-US) : Linking boundary operational status to the package life cycle ensures seamless integration. Key changes include: * Automatic update of boundary status to Operational when a package moves to the Monitor state. * Transition of Boundary status to Reauthorize as the Package Authorization date approaches. This update maintains synchronization between package and boundary states, enhancing overall system coherence. [\[Placeholder link text to key export-oscal-files-from-authorization-package\]](https://www.servicenow.com/docs/access?context=export-oscal-files-from-authorization-package&family=zurich&ft:locale=en-US) : Generating and downloading OSCAL SSP and POA\&M files is supported directly from within a authorization package. The supported file types include: * Catalog * Overlay Catalog * Profile * SSP * POA\&M [OSCAL import enhancements](https://www.servicenow.com/docs/access?context=import-oscal&family=zurich&ft:locale=en-US) : Enhancing the OSCAL import experience, the OSCAL import playbook now allows you to: * Import individual POA\&M JSON files. * User Mapping: Automatically map users to existing ServiceNow users based on exact name matches, with the option to manually adjust mappings. * Group Mapping: Automatically map groups to existing ServiceNow groups based on exact name matches, with the option to manually adjust mappings. * Roles and Responsibilities: Populate relevant package fields with roles and responsibilities. [Overlay enhancement](https://www.servicenow.com/docs/access?context=prepare-auth-pkg&family=zurich&ft:locale=en-US) : Apply policies as an overlay in an authorization package to determine how the control objectives in the policy impact the baseline. This can be done in the following ways: * Addition: Create control objectives to address specific requirements not covered in the baseline. * Subtraction: Move existing control objectives to Not Applicable. * Customization: Create, move existing control objectives to not applicable, or skip control objectives. [OSCAL enhancements](https://www.servicenow.com/docs/access?context=oscal-cam-ws&family=zurich&ft:locale=en-US) : Use the OSCAL import playbook to follow a user-friendly, step-by-step approach for importing OSCAL models. Using the playbook, you can: * Add multiple Catalog overlay files. * Preview OSCAL data before importing them to confirm accuracy. You can preview the following: * Authorization boundary * Authorization package * System elements * Information types * Baseline controls * Inherited controls * Hybrid controls * Not applicable controls * Policies * Control objectives * Control objectives requirements * Skipped objects in the preview, such as control objectives, policies, authorization boundaries and packages can be individually overridden. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Continuous Authorization and Monitoring features. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | [Generate the OSCAL SSP model of an authorization package](https://www.servicenow.com/docs/access?context=generate-oscal-models&family=yokohama&ft:locale=en-US) : Export the SSP model of an authorization package in the OSCAL format. The exported report contains only the control objectives linked to the authorization package and their additional information, such as inherited controls and the hierarchy of the control objectives. [Generate ATO artifacts in Microsoft Word and HTML templates](https://www.servicenow.com/docs/access?context=generate-ato-artifacts-cam-ws&family=yokohama&ft:locale=en-US) : Use the Document designer plugin (com.sn_grc_doc_design) to create report templates in Microsoft Word. A new property module has been introduced to select the template type as a Microsoft Word template in addition to an HTML template. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [New Authorization Documents tab for ATO reports](https://www.servicenow.com/docs/access?context=prepare-auth-pkg&family=zurich&ft:locale=en-US) : Access all Authority to Operate (ATO) artifacts reports from the new Authorization Documents tab available in the Authorization Package. [New CAM System Properties page for administrators](https://www.servicenow.com/docs/access?context=cam-components-installed&family=zurich&ft:locale=en-US) : Access the new CAM System Properties page to enable administrators to configure various system properties. [Track package progress with the Ageing of Packages widget](https://www.servicenow.com/docs/access?context=cam-ws-home-page&family=zurich&ft:locale=en-US) : View the duration that a package stayed in each step, like Prepare, Categorize, Select, Implement, Assess, Authorize, and Monitor, using the Ageing of Packages widget. [Set Next Engagement Date for Automated Audit Generation](https://www.servicenow.com/docs/access?context=prepare-auth-pkg&family=zurich&ft:locale=en-US) : Enter the Next engagement date to automatically generate the audit engagement on the specified date. | [ ] ## Removed Between your current release family and Zurich, some Continuous Authorization and Monitoring features or functionality were removed. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Continuous Authorization and Monitoring features or functionality were deprecated. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Continuous Authorization and Monitoring. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install CAM by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Continuous Authorization and Monitoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install CAM by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: CAM is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Continuous Authorization and Monitoring, such as specific requirements or compliance levels. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * Import catalog and System Security Plan (SSP) models with the new CAM Open Security Controls Assessment Language (OSCAL) import landing page. * Export and import SSP models and catalog models in the OSCAL format. * Export control objectives as a catalog in the OSCAL format. * Generate additional reports in Microsoft Word format, such as a Security Assessment Plan (SAP), Authorization to Operate (ATO) Letter, and Executive Summary. * Generate reports based on a Microsoft Word template. See [Continuous Authorization and Monitoring](https://www.servicenow.com/docs/access?context=grc-cam-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Simplify Governance, Risk, and Compliance processes by enabling admins to create, version, and manage custom workflows, define state models, configure approvals, assess risks, and standardize with NIST RMF migration. * The CAM workspace homepage now features card-based containers with headers, sidebars, and overviews for a more organized and modern experience. * Authorization boundaries and package layout are now vertical. New Boundary Type and Classification records are included in OSCAL export file. * Add a Child Boundaries to create one-to-many relationships between boundaries. You can view the parent-child boundary mapping of a authorization boundary in the Highlighted details panel under the Boundary hierarchy section. * Select the Dynamic Filter option to make boundary filters update system elements automatically based on conditions, enhancing filter flexibility. * Boundary operational status now automatically syncs with the package life cycle. * Generate and download Open Security Controls Assessment Language (OSCAL) System Security Plans (SSP) and Plan of Action and Milestones (POA\&M) files directly from within a package. * The OSCAL import playbook now supports importing single POA\&M JSON files, automatically maps users and groups by exact names to ServiceNow, and populates package roles and responsibilities for a streamlined import experience. * CAM overlays new capability has been introduced to perform various operations like addition, subtraction, custom while applying a policy overlay to an authorization package. * Import OSCAL models using a user-friendly playbook that guides you through preview and customization steps. See [Continuous Authorization and Monitoring](https://www.servicenow.com/docs/access?context=grc-cam-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]