Combined Continuous Authorization and Monitoring release notes for upgrades from Yokohama to Zurich
Summarize
Summary of Combined Continuous Authorization and Monitoring release notes for upgrades from Yokohama to Zurich
This consolidated release note details the enhancements, changes, and important upgrade information for ServiceNow’s Continuous Authorization and Monitoring (CAM) product from Yokohama to Zurich. It provides ServiceNow customers with a comprehensive view of new capabilities, improved workflows, import/export enhancements, and automation features introduced in the Zurich release to help streamline governance, risk, and compliance (GRC) processes.
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Key Features
- OSCAL Import and Export Enhancements: Introduction of a dedicated OSCAL Import landing page for catalog and System Security Plan (SSP) models, with import status tracking. Export selected control objectives and catalog data in OSCAL format directly from list views and authorization packages.
- ATO Artifacts Generation: Ability to generate Authorization to Operate (ATO) artifacts such as Security Assessment Plan (SAP), ATO Letter, and Executive Summary in Microsoft Word format using templates, ensuring consistent, shareable reports.
- CAM Workflow Configuration: New feature enabling administrators to create, manage, version, and configure multiple custom workflows within packages. Includes defining GRC state models, approval configurations, and conducting risk assessments, with migration support from NIST RMF flows.
- Boundary Management Improvements: Support for one-to-many parent-child boundary hierarchies visualized in UI and included in OSCAL export/import. Dynamic boundary filters allow automatic update of system elements based on filter conditions. Automated synchronization of boundary operational status with package lifecycle states enhances coherence.
- OSCAL File Handling in Authorization Packages: Direct generation and download of OSCAL SSP and Plan of Action and Milestones (POA&M) files from authorization packages. Import playbook improvements include support for individual POA&M JSON files, automatic user and group mapping based on exact names, and population of roles and responsibilities for streamlined imports.
- Policy Overlay Enhancements: Ability to apply policies as overlays within authorization packages to add, subtract, or customize control objectives impacting the baseline, allowing tailored compliance management.
- User Experience Updates: CAM Workspace homepage refreshed with card-based containers, headers, sidebars, and vertical layout for easier navigation and package management. New Authorization Documents tab consolidates access to ATO reports. The Ageing of Packages widget tracks duration spent in each lifecycle step, aiding progress monitoring.
- Automation of Audit Scheduling: Setting a Next Engagement Date for automated audit generation improves audit planning and timely compliance reviews.
Upgrade and Activation Guidance
Before upgrading to Zurich, customers should review pre- and post-upgrade tasks to ensure smooth transition. CAM is installed via the ServiceNow Store. The Zurich release introduces no new browser, localization, or accessibility requirements.
Key Outcomes
- Enhanced governance and compliance efficiency through customizable workflows and automated lifecycle status synchronization.
- Improved OSCAL data management with streamlined import/export, user/group mapping, and role assignment, simplifying continuous authorization processes.
- More flexible boundary management supporting hierarchical relationships and dynamic filtering to better reflect organizational structures.
- Consistent and shareable ATO documentation generated in Microsoft Word format for easier stakeholder review.
- Better visibility into package lifecycle progress and audit scheduling with new dashboard widgets and automation features.
Consolidated page of all release notes for Continuous Authorization and Monitoring from Yokohama to Zurich.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Continuous Authorization and Monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.
Important information for upgrading Continuous Authorization and Monitoring to Zurich
Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
New features
Between your current release family and Zurich, new features were introduced for Continuous Authorization and Monitoring.
| Release | Release notes |
|---|---|
Yokohama |
|
Zurich |
|
Changes
Between your current release family and Zurich, some changes were made to existing Continuous Authorization and Monitoring features.
| Release | Release notes |
|---|---|
Yokohama |
|
Zurich |
|
Removed
Between your current release family and Zurich, some Continuous Authorization and Monitoring features or functionality were removed.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Deprecations
Between your current release family and Zurich, some Continuous Authorization and Monitoring features or functionality were deprecated.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Activation information
Review information on how to activate Continuous Authorization and Monitoring.
| Release | Release notes |
|---|---|
Yokohama |
Install CAM by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
Zurich |
Install CAM by requesting it from the ServiceNow Store. |
Additional requirements
If any additional requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Accessibility information
Review details on accessibility information for Continuous Authorization and Monitoring, such as specific requirements or compliance levels.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Localization information
If there are specific localization considerations for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
See Continuous Authorization and Monitoring for more information. |
Zurich |
See Continuous Authorization and Monitoring for more information. |