--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Employee Center Pro release notes for upgrades from Yokohama to Zurich # Combined Employee Center Pro release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Center Pro release notes for upgrades from Yokohama to Zurich This consolidated guide summarizes the key updates, new features, changes, and upgrade instructions for ServiceNow's Employee Center Pro from the Yokohama to Zurich release versions. It is designed to assist customers in preparing for and successfully executing their upgrade to Zurich. Show full answer Show less ## Key Features * **Portal Performance Optimization:** Enhanced communication about heavy usage and slower network conditions during peak events such as live sessions and major announcements. * **Notifications for Employee Center Enhancements:** Incorporation of the Notifications feature within Content Engagement, enabling users to add reactions and comments to published news, thereby increasing user involvement. * **Integrated Experience and Service Feedback:** Flexible configuration options for administrators and detailed feedback submission capabilities for employees, including new feedback themes, the ability to add comments alongside ratings, and a Feedback Analytics Dashboard for reviewing responses. * **Quick Start Tests:** Tools to verify Employee Center Pro functionality post-upgrade or after deploying new applications or integrations. These tests can be copied and customized to fit any tailored Employee Center Pro environment. ## Changes * **Coral Theme Introduction:** The Coral theme is now the default visual style for new portals, web, and mobile experiences using Next Experience or Core UI. It offers a modern, brand-neutral look with optional dark mode for web and mobile platforms. ## Activation and Additional Information * **Activation:** Employee Center Pro must be installed via the ServiceNow Store. Customers can request it through the Store and access cumulative release notes and app version histories there. * **Other Considerations:** No additional browser requirements, accessibility updates, localization changes, or deprecations have been introduced between Yokohama and Zurich for Employee Center Pro. ## Practical Benefits for ServiceNow Customers Upgrading to Zurich enables a more engaging and performant Employee Center Pro experience with streamlined feedback mechanisms and enhanced user interaction via notifications and reactions to news. The new Coral theme modernizes the user interface, supporting both light and dark modes. Quick start tests simplify validation of the upgrade or customization. Overall, these updates help organizations improve employee engagement and service feedback management while ensuring smooth transition and activation through the ServiceNow Store. Consolidated page of all release notes for Employee Center Pro from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Center Pro to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeecenterpro-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Employee Center Pro. {#dfrn3-employeecenterpro-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Portal performance optimization](https://www.servicenow.com/docs/access?context=ec-load-experience-optimization&family=zurich&ft:locale=en-US) : Communicate information about heavy usage and slower network conditions during high usage scenarios, such as live events and major announcements. [Notifications for Employee Center](https://www.servicenow.com/docs/access?context=notifications-ec&family=zurich&ft:locale=en-US) enhancements : Get the Notifications for Employee Center feature in Content engagement. Add reactions and comments to published news articles to help improve user involvement. [Integrated experience and service feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&family=zurich&ft:locale=en-US) : Configure features flexibly as an admin and submit detailed experience feedback as an employee with the Integrated experience and Service feedback enhancements. With the enhancements, you can do the following: * Use new themes for experience feedback. * Add comments in addition to a rating when submitting experience feedback. * Review submitted feedback on the Feedback Analytics Dashboard. [Quick start tests for Employee Center Pro](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center-pro&family=zurich&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center Pro works as expected. If you customized Employee Center Pro, copy the quick start tests and configure them for your customizations. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Employee Center Pro features. {#dfrn3-employeecenterpro-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Employee Center Pro features or functionality were removed. {#dfrn3-employeecenterpro-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Employee Center Pro features or functionality were deprecated. {#dfrn3-employeecenterpro-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Center Pro. {#dfrn3-employeecenterpro-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Employee Center Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Center Pro, such as specific requirements or compliance levels. {#dfrn3-employeecenterpro-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Configure features flexibly and submit detailed feedback using enhancements for the Integrated experience and Service feedback. * Get the Notifications in Employee Center feature in Content engagement for improved employee involvement while engaging with news content. * Experience an enhanced performance with improvements to calender widgets, news and events, and publishing communications to browser websites. See [Employee Center Pro](https://www.servicenow.com/docs/access?context=employee-center-pro-landing&family=zurich&ft:locale=en-US) for more information. | [ ]