--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Employee Slate release notes for upgrades from Yokohama to Zurich # Combined Employee Slate release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Slate Release Notes for Upgrades from Yokohama to Zurich This consolidated release note provides ServiceNow customers with essential information on upgrading Employee Slate from the Yokohama release family to the Zurich release family. It highlights new features, upgrade prerequisites, activation details, and accessibility compliance, enabling customers to prepare effectively for the upgrade and maximize the benefits of the latest Employee Slate capabilities. Show full answer Show less ## Important Upgrade Information * Employee Slate requires **Zurich Patch 9 or later** along with an AI assistant---either **Moveworks** or **Now Assist**. * Setup is accessed via the profile icon, allowing configuration of branding, search data sources, and experience settings. * Assistant-specific settings must be configured within Moveworks or Now Assist setup. * Content author or content manager roles are necessary for accessing authoring features. * Employee Slate is available through the **ServiceNow Store**. ## Key Features Introduced in Zurich * **Conversation-first Experience:** Replaces traditional navigation with an AI-powered search bar and personalized canvas, supporting cross-department service delivery. * **EmployeeWorks Home:** A personalized homepage featuring an AI search bar and five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. * **Interactive Split View:** Enables simultaneous viewing of conversations and related content such as forms, articles, and tasks. * **Personalized Canvas:** Employees can customize their workspace by dragging, dropping, resizing, or removing widgets; administrators can lock widgets to maintain critical information visibility. * **Tasks and Requests Consolidation:** Aggregates tasks, requests, approvals, and to-dos across departments and external applications with AI-generated summaries via Now Assist. * **Employee Org Chart:** Displays organizational hierarchies with employee details and supports contextual AI queries. * **Employee Communications:** Features targeted banner announcements linked to knowledge articles or resources. * **Visual Content Authoring:** A content library accessible from the profile icon allows authors to create, filter, and publish announcements, with AI-assisted content generation. * **Notifications:** Delivers 14 pre-configured notification types for approvals, tasks, and requests, supporting bulk actions and grouping. * **Configure Admin Console:** Enables consistent branding by applying logos and theme colors across the portal and AI assistants, with live preview functionality. * **AI-Powered Widget Builder:** Allows creation of custom widgets through a prompt-driven interface, supporting accessibility by default. * **Analytics and Reporting:** Tracks session activity, page visits, widget interactions, and announcement performance within User Experience Analytics. * **Chat Assistance for Catalog and Knowledge:** Integrates search results into chat, with filtering panels and pre-filled catalog form fields based on conversation context. * **Moveworks Enterprise Search:** Enables document searches across multiple enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook. * **Calendar and Schedule Management:** Provides time-aware information through widgets displaying meetings and upcoming holidays on the homepage. ## Changes, Removals, and Deprecations There were no updates, removals, or deprecations to Employee Slate features between Yokohama and Zurich. ## Accessibility and Compliance Employee Slate ensures built-in accessibility compliance via the AI-native widget builder. Custom widgets created through the prompt-driven interface inherently meet accessibility standards by utilizing design components with accessibility features. ## Practical Benefits for ServiceNow Customers * Deploy a modern, AI-powered, conversation-first employee experience that simplifies access to work-related information. * Customize employee homepages and workflows with drag-and-drop widgets for personalized productivity. * Streamline task and request management across departments with consolidated inboxes and AI summaries. * Enhance internal communications through targeted announcements and an integrated content authoring experience. * Leverage advanced analytics to measure user engagement and optimize content effectiveness. * Maintain consistent branding and accessibility standards across the employee portal and AI assistant interfaces. Consolidated page of all release notes for Employee Slate from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Slate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Slate to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeeslate-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Upgrade information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). | [ ] ## New features Between your current release family and Zurich, new features were introduced for Employee Slate. {#dfrn3-employeeslate-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Conversation-first experience](https://www.servicenow.com/docs/access?context=eslate-conversation-first&family=zurich&ft:locale=en-US) : Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments. [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. Interactive split view [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Displays content alongside the conversation for seamless interaction with forms, articles, and tasks. [Personalized canvas](https://www.servicenow.com/docs/access?context=eslate-personalized-canvas&family=zurich&ft:locale=en-US) : Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible. [Tasks and requests](https://www.servicenow.com/docs/access?context=emp-slate-inbox&family=zurich&ft:locale=en-US) : Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist. [Employee org chart](https://www.servicenow.com/docs/access?context=emp-slate-orgchart&family=zurich&ft:locale=en-US) : Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist. [Employee communications](https://www.servicenow.com/docs/access?context=eslate-employee-comms&family=zurich&ft:locale=en-US) : Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources. Visual content authoring [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt. [Notifications](https://www.servicenow.com/docs/access?context=emp-slate-notifications&family=zurich&ft:locale=en-US) : Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping. [Configure admin console](https://www.servicenow.com/docs/access?context=eslate-config-admin-console&family=zurich&ft:locale=en-US) : Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel. [AI-powered widget builder](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&family=zurich&ft:locale=en-US) : Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support. [Analytics and reporting](https://www.servicenow.com/docs/access?context=eslate-analytics-reporting&family=zurich&ft:locale=en-US) : Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics. [Chat assistance for catalog and knowledge](https://www.servicenow.com/docs/access?context=eslate-conversational-catalog&family=zurich&ft:locale=en-US) : Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion. [Moveworks enterprise search](https://www.servicenow.com/docs/access?context=employee-slate-moveworks&family=zurich&ft:locale=en-US) : Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. [Calendar and schedule management](https://www.servicenow.com/docs/access?context=eslate-calendar-schedule&family=zurich&ft:locale=en-US) : Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Employee Slate features. {#dfrn3-employeeslate-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Employee Slate features or functionality were removed. {#dfrn3-employeeslate-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Employee Slate features or functionality were deprecated. {#dfrn3-employeeslate-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Slate. {#dfrn3-employeeslate-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings. * Set up data sources and search configurations * Configure assistant-specific settings in Moveworks or Now Assist setup * Content author or content manager role required for authoring experience access For more information, see [\[Placeholder link text to key emp-slate-setup-flow\]](https://www.servicenow.com/docs/access?context=emp-slate-setup-flow&family=zurich&ft:locale=en-US). Important: Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Slate, such as specific requirements or compliance levels. {#dfrn3-employeeslate-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Employee Slate includes built-in accessibility compliance through the AI-native widget builder. Custom widgets automatically meet accessibility standards when created through the prompt-driven interface with design components that include accessibility features by default. | [ ] ## Localization information If there are specific localization considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Deploy a conversation-first employee experience with intelligent search and personalized interactions. * Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar. * Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations. * Create a personalized workspace by managing widgets on your personal canvas along with some default widgets. * Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications. * Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities. * Manage and create content from content library with conversational content generation. * Navigate organizational hierarchies with an integrated search experience for detailed employee information access. For more information, see [\[Placeholder link text to key employee-slate-landing-page\]](https://www.servicenow.com/docs/access?context=employee-slate-landing-page&family=zurich&ft:locale=en-US) documentation. | [ ]