--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Goal Framework release notes for upgrades from Yokohama to Zurich # Combined Goal Framework release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Goal Framework Release Notes for Upgrades from Yokohama to Zurich This consolidated release notes page provides ServiceNow customers with a clear overview of all updates, new features, changes, and important upgrade information related to the Goal Framework between the Yokohama and Zurich releases. It is designed to prepare you for a smooth upgrade by highlighting key enhancements and considerations. Show full answer Show less ## Key Features * **Goal Framework and AI Control Tower Integration:** You can now categorize your strategic priorities and goals as **Artificial Intelligence** using the Type and Category fields. This classification enables tracking and monitoring of AI-related strategies directly within the AI Control Tower workspace. * **Role Enhancements:** The `sngf.goaladmin` role now allows administrators to edit any goal or target regardless of ownership or contribution, providing greater flexibility in goal management. * **Coral Theme:** The new default theme for portals, web, and mobile experiences (with Next Experience or Core UI enabled) is Coral, offering a fresh, brand-neutral look with supportive illustrations. A dark theme option is also available for web and mobile to enhance user experience. * **Active Goals Display:** By default, only active goals (where the Active field is true) are shown in Goal and Parent goal reference fields across all relevant tables. This streamlines goal selection and management by focusing on current objectives. ## Upgrade Preparation and Activation Before upgrading to Zurich, review and complete any necessary pre- and post-upgrade tasks to ensure continued Goal Framework functionality. To activate the Goal Framework in Zurich, you must request and install it from the ServiceNow Store. The ServiceNow Store also provides cumulative version history and additional app information. ## Additional Notes * No features or functionalities were removed or deprecated between Yokohama and Zurich. * There are no changes to browser requirements, accessibility, localization, or additional product requirements for Goal Framework in the Zurich release. ## What to Expect After upgrading, you will benefit from enhanced AI strategy tracking, improved administrative control over goals, and an updated user interface that improves usability and consistency. The focus on active goals in reference fields helps maintain clarity and relevance when managing goal relationships. Consolidated page of all release notes for Goal Framework from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Goal Framework release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Goal Framework to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-goalframework-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Goal Framework. {#dfrn3-goalframework-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Goal Framework and AI Control Tower](https://www.servicenow.com/docs/access?context=better-together-with-other-apps-gf&family=zurich&ft:locale=en-US) : Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor strategy progress from the AI Control Tower workspace. Use the Type field for strategic priorities and the Category field for goals to classify them as Artificial Intelligence and monitor their progress in the AI Control Tower workspace. [Role enhancements](https://www.servicenow.com/docs/access?context=components-installed-with-goal-framework&family=zurich&ft:locale=en-US) : With the sn_gf.goal_admin role, you can edit any goal and target as needed, even when you aren't the owner or contributor of a goal or target. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Goal Framework features. {#dfrn3-goalframework-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Active goals](https://www.servicenow.com/docs/access?context=defining-goals-using-goal-framework&family=zurich&ft:locale=en-US) : By default, only active goals---those goals with the Active field set to true---are displayed in the Goal and Parent goal reference fields across all applicable tables. | [ ] ## Removed Between your current release family and Zurich, some Goal Framework features or functionality were removed. {#dfrn3-goalframework-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Goal Framework features or functionality were deprecated. {#dfrn3-goalframework-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Goal Framework. {#dfrn3-goalframework-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Goal Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Goal Framework is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Goal Framework, such as specific requirements or compliance levels. {#dfrn3-goalframework-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor their progress from the AI Control Tower workspace. * View only active goals in reference fields when creating a goal relationship or defining a parent goal. See [Goal Framework](https://www.servicenow.com/docs/access?context=goal-framework&family=zurich&ft:locale=en-US) for more information. | [ ]