--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined HR Service Delivery integration with Accurate Background service release notes for upgrades from Yokohama to Zurich # Combined HR Service Delivery integration with Accurate Background service release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined HR Service Delivery integration with Accurate Background service release notes for upgrades from Yokohama to Zurich This document consolidates the release notes for the HR Service Delivery integration with Accurate Background service, covering upgrades from the Yokohama release family to Zurich. It is designed to help ServiceNow customers prepare for their upgrade by summarizing new features, changes, removals, deprecations, activation, and other relevant information. Show full answer Show less ## Key Information for Upgrading * **Pre- and post-upgrade tasks:** Customers should review and complete any necessary tasks associated with the upgrade to Zurich. * **Release updates:** There are no new features, changes, removals, or activation updates between Yokohama and Zurich releases for this integration. ## Deprecation Notice Starting with the Zurich release, the HR Service Delivery integration with Accurate Background service is being prepared for future deprecation. It will be hidden and no longer available for activation, but existing support will continue. Customers should consult the ServiceNow knowledge base article **Deprecation Process \[KB0867184\]** for detailed guidance. ## Additional Considerations * **Additional requirements:** No new additional requirements were introduced or changed. * **Browser requirements:** No updates or changes. * **Accessibility, localization, and highlight information:** No updates or changes across these areas. ## Practical Impact for ServiceNow Customers Customers upgrading from Yokohama to Zurich can expect no functional changes or new features for the HR Service Delivery integration with Accurate Background service. However, they should be aware that this integration is being phased out and will eventually be deprecated. It remains supported for now but will not be activatable in Zurich and beyond. Customers should plan accordingly and monitor ServiceNow communications for future deprecation details. Consolidated page of all release notes for HR Service Delivery integration with Accurate Background service from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family HR Service Delivery integration with Accurate Background service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading HR Service Delivery integration with Accurate Background service to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for HR Service Delivery integration with Accurate Background service. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing HR Service Delivery integration with Accurate Background service features. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some HR Service Delivery integration with Accurate Background service features or functionality were removed. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some HR Service Delivery integration with Accurate Background service features or functionality were deprecated. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Starting with Zurich release, HR Service Delivery integration with Accurate Background service is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base. | [ ] ## Activation information Review information on how to activate HR Service Delivery integration with Accurate Background service. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for HR Service Delivery integration with Accurate Background service, such as specific requirements or compliance levels. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]