Combined Lead Management release notes for upgrades from Yokohama to Zurich

Consolidated page of all release notes for Lead Management from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Lead Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Lead Management to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Lead Management.

Release	Release notes
Yokohama	REST APIs for Lead Management REST APIs provide the following capabilities: Integrate lead management with external applications and websites. Create and modify leads and lead line items from applications like marketing automation systems. Retrieve leads and lead line items from your ServiceNow instance.
Zurich	No updates for this release.

Changes

Between your current release family and Zurich, some changes were made to existing Lead Management features.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Lead Management features or functionality were removed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Lead Management features or functionality were deprecated.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Lead Management.

Release	Release notes
Yokohama	Install Lead Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Zurich	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Lead Management we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Lead Management we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Lead Management, such as specific requirements or compliance levels.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Lead Management we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Lead Management we have noted them here.

Release	Release notes
Yokohama	REST APIs enable seamless integration of lead management with external applications and provide other capabilities. REST APIs enable customers to create, update, and retrieve leads and lead line items from the ServiceNow instance. See Lead Management for more information.
Zurich	No updates for this release.