--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Legal Hold Notification release notes for upgrades from Yokohama to Zurich # Combined Legal Hold Notification release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Hold Notification release notes for upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with essential information about upgrading the Legal Hold Notification application from the Yokohama release family to the Zurich release family. It highlights new features, changes, and key considerations to help you prepare and smoothly transition your Legal Hold Notification processes. Show full answer Show less ## Key Features * **Legal hold matter management:** Both Yokohama and Zurich releases enable comprehensive management of legal hold matters including submission, updating, tracking, and closure through a streamlined workflow that ensures organizational compliance. * **Submitting legal hold matter:** Initiate data preservation by submitting legal hold matters when a hold is issued. * **Issuing legal hold notice:** Notify custodians promptly to preserve data and reduce data loss risk. * **Legal hold notice acknowledgment:** Record custodian acknowledgments to confirm responsibility for data preservation. * **Assign new custodians:** Add newly identified custodians to existing legal hold matters for comprehensive data coverage. * **Acknowledge reminders:** Send reminders to custodians who have not yet acknowledged notices to maintain accountability. * **Closing legal hold matter:** Complete the data preservation lifecycle by closing legal hold matters when appropriate. ## Changes in Zurich Release * **Coral theme:** Zurich introduces Coral as the default theme for portals, web, and mobile experiences with Next Experience or Core UI. This theme offers a modern, brand-neutral look and includes a dark theme option for improved usability, especially in low-light environments. ## Activation Information Legal Hold Notification is available for installation from the ServiceNow Store. Customers must request the application from the Store, where all apps and submission instructions are provided. This activation process remains consistent from Yokohama to Zurich. ## Browser Requirements The application supports the latest stable versions of popular web browsers. Customers should ensure their environments meet these browser standards for optimal performance. ## Accessibility Enhancements The Zurich release introduces a dark theme option within the new Coral theme for web and mobile interfaces. This option enhances readability and reduces eye strain, supporting accessibility needs. ## Practical Benefits * Streamlined legal hold workflows reduce administrative effort and enhance compliance. * Improved custodian engagement through notifications and reminders ensures timely acknowledgment and accountability. * Controlled closure processes mitigate legal risks by securely storing preserved data details. * The new Coral theme and dark mode improve user experience across devices. Consolidated page of all release notes for Legal Hold Notification from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Hold Notification release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Hold Notification to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalholdnotification-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Legal Hold Notification. {#dfrn3-legalholdnotification-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Legal hold matter management](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=yokohama&ft:locale=en-US) : Manage legal hold matters by submitting, updating, tracking, and closing them through a streamlined process that reduces effort and ensures organizational compliance. [Submitting legal hold matter](https://www.servicenow.com/docs/access?context=submit-lg-hold-notif-matter&family=yokohama&ft:locale=en-US) : Submit a legal hold matter to initiate the data preservation process when a legal hold is issued. [Issuing legal hold notice](https://www.servicenow.com/docs/access?context=issue-lg-hold-notif-matter&family=yokohama&ft:locale=en-US) : Issue a legal hold notice to custodians to initiate timely data preservation, ensure accountability, and reduce the risk of data loss. [Legal hold notice acknowledgement](https://www.servicenow.com/docs/access?context=acknow-lg-hold-notif&family=yokohama&ft:locale=en-US) : Record custodian acknowledgments of legal hold notices to confirm their responsibility to preserve data and ensure accountability. [Assign new custodians](https://www.servicenow.com/docs/access?context=add-new-custodian-lg-hold-notif&family=yokohama&ft:locale=en-US) : Assign newly identified custodians to existing legal hold matters to ensure comprehensive and up-to-date data preservation. [Acknowledge reminders](https://www.servicenow.com/docs/access?context=send-reminder-for-acknowledgment&family=yokohama&ft:locale=en-US) : Send reminders to custodians who haven't acknowledged legal hold notices to ensure accountability in data preservation. [Closing legal hold matter](https://www.servicenow.com/docs/access?context=close-lg-hold-notif-matter&family=yokohama&ft:locale=en-US) : Close a legal hold matter once the hold is lifted to complete the data preservation life cycle. | | Zurich | [Legal hold matter management](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=zurich&ft:locale=en-US) : Manage legal hold matters by submitting, updating, tracking, and closing them through a streamlined process that reduces effort and ensures organizational compliance. [Submitting legal hold matter](https://www.servicenow.com/docs/access?context=submit-lg-hold-notif-matter&family=zurich&ft:locale=en-US) : Submit a legal hold matter to initiate the data preservation process when a legal hold is issued. [Issuing legal hold notice](https://www.servicenow.com/docs/access?context=issue-lg-hold-notif-matter&family=zurich&ft:locale=en-US) : Issue a legal hold notice to custodians to initiate timely data preservation, ensure accountability, and reduce the risk of data loss. [Legal hold notice acknowledgement](https://www.servicenow.com/docs/access?context=acknow-lg-hold-notif&family=zurich&ft:locale=en-US) : Record custodian acknowledgments of legal hold notices to confirm their responsibility to preserve data and ensure accountability. [Assign new custodians](https://www.servicenow.com/docs/access?context=add-new-custodian-lg-hold-notif&family=zurich&ft:locale=en-US) : Assign newly identified custodians to existing legal hold matters to ensure comprehensive and up-to-date data preservation. [Acknowledge reminders](https://www.servicenow.com/docs/access?context=send-reminder-for-acknowledgment&family=zurich&ft:locale=en-US) : Send reminders to custodians who haven't acknowledged legal hold notices to ensure accountability in data preservation. [Closing legal hold matter](https://www.servicenow.com/docs/access?context=close-lg-hold-notif-matter&family=zurich&ft:locale=en-US) : Close a legal hold matter once the hold is lifted to complete the data preservation life cycle. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Legal Hold Notification features. {#dfrn3-legalholdnotification-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Legal Hold Notification features or functionality were removed. {#dfrn3-legalholdnotification-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Legal Hold Notification features or functionality were deprecated. {#dfrn3-legalholdnotification-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Hold Notification. {#dfrn3-legalholdnotification-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Legal Hold Notification by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Legal Hold Notification is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Legal Hold Notification by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Hold Notification is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | Browser requirements : The Legal Hold Notification application works with the latest stable versions of popular web browsers. To find the list of supported browsers, see [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US). | | Zurich | Browser requirements : The Legal Hold Notification application works with the latest stable versions of popular web browsers. To find the list of supported browsers, see [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=zurich&ft:locale=en-US). | [ ] ## Accessibility information Review details on accessibility information for Legal Hold Notification, such as specific requirements or compliance levels. {#dfrn3-legalholdnotification-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * Streamlined legal hold life cycle: Streamline the legal hold workflow by enabling you to create legal hold matters, assign custodians, issue notices, track acknowledgments, and ensure compliance throughout the process. * Enhance custodian engagement by sending them legal hold notifications and reminders to ensure timely acknowledgment and accountability throughout the legal hold process. * Reduce legal risk compliance with a controlled closure process. When the legal hold is officially closed, the Legal Hold Notification application stores detailed information about the preserved data. See [Legal Hold Notification](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Streamlined legal hold life cycle: Streamline the legal hold workflow by enabling you to create legal hold matters, assign custodians, issue notices, track acknowledgments, and ensure compliance throughout the process. * Enhance custodian engagement by sending them legal hold notifications and reminders to ensure timely acknowledgment and accountability throughout the legal hold process. * Reduce legal risk compliance with a controlled closure process. When the legal hold is officially closed, the Legal Hold Notification application stores detailed information about the preserved data. See [Legal Hold Notification](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]