--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Legal Matter Management release notes for upgrades from Yokohama to Zurich # Combined Legal Matter Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Matter Management release notes for upgrades from Yokohama to Zurich This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Legal Matter Management from Yokohama to Zurich. It provides a unified summary of new features, changes, deprecations, activation details, and other relevant upgrade information across the release family. This helps customers understand what has been introduced, changed, or removed, and guides them on how to activate and use the updated product. Show full answer Show less ## New Features * **Attorney-Client Privilege:** In the Zurich release, you can now protect sensitive legal matters by marking them as Privileged \& Confidential. This feature restricts access to authorized stakeholders only, enhancing confidentiality controls. ## Changes, Removed Features, and Deprecations There are no changes, removed features, or deprecations noted between Yokohama and Zurich releases for Legal Matter Management. This indicates stability in existing functionality outside of the new privilege feature. ## Activation Information Legal Matter Management is available for installation through the ServiceNow Store. Customers should request the app via the ServiceNow Store website, which also provides access to cumulative release notes and version history. This streamlined activation process facilitates easy access to the updated application. ## Additional Requirements and Browser Compatibility No new additional requirements or browser compatibility changes have been introduced between Yokohama and Zurich releases, ensuring a consistent environment for Legal Matter Management users. ## Accessibility, Localization, and Highlight Information There are no updates regarding accessibility, localization, or other special considerations in the Zurich release compared to Yokohama. However, the new attorney-client privilege feature underscores the importance of confidentiality controls within legal workflows. ## Practical Impact for ServiceNow Customers * Upgrading to Zurich enhances your Legal Matter Management by enabling attorney-client privilege protections, helping safeguard sensitive legal information. * The upgrade process is simplified by centralized release notes and activation through the ServiceNow Store. * There are no breaking changes or deprecated features to disrupt your current configurations. * Your current browser and system requirements remain valid, minimizing the need for environment changes. Consolidated page of all release notes for Legal Matter Management from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Matter Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Matter Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalmattermanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&family=zurich&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Legal Matter Management features. {#dfrn3-legalmattermanagement-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Legal Matter Management features or functionality were removed. {#dfrn3-legalmattermanagement-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Legal Matter Management features or functionality were deprecated. {#dfrn3-legalmattermanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Matter Management, such as specific requirements or compliance levels. {#dfrn3-legalmattermanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]