--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Legal Request Management release notes for upgrades from Yokohama to Zurich # Combined Legal Request Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Request Management Release Notes for Upgrades from Yokohama to Zurich This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Legal Request Management from Yokohama to Zurich. It summarizes important new features, changes, and activation information across release families, highlighting what has been introduced or updated in the Zurich release. Show full answer Show less ## New Features * **Attorney Client Privilege (ACP):** The Zurich release introduces enhanced protection for sensitive legal information by allowing legal matters to be marked as Privileged \& Confidential. This restricts access exclusively to authorized stakeholders, helping ensure confidentiality and compliance. ## Changes, Removed, and Deprecated Features No changes, removals, or deprecations to Legal Request Management features were noted between Yokohama and Zurich releases. This indicates feature stability and continuity for customers upgrading to Zurich. ## Activation Information Legal Request Management is available through the ServiceNow Store. Customers must request installation from the Store to activate the application. The ServiceNow Store website provides details on available apps and submission procedures. This approach centralizes app management and ensures proper licensing and version control. ## Additional Considerations * **Pre- and Post-upgrade Tasks:** Customers should review and complete any necessary upgrade tasks as outlined prior to moving to Zurich. * **Browser, Accessibility, Localization:** No new requirements or updates were reported for these areas between Yokohama and Zurich releases. * **Highlight Information:** Emphasizes the importance of attorney-client privilege protections to maintain confidentiality of sensitive legal requests and matters. ## What Customers Can Expect Upgrading to Zurich enhances your Legal Request Management capabilities by adding robust attorney-client privilege controls to protect sensitive legal data. The upgrade is straightforward with no deprecated or removed features impacting current workflows. Activation through the ServiceNow Store streamlines deployment and management. Customers can maintain compliance and confidentiality more effectively with these new protections while continuing to use a stable and supported application. Consolidated page of all release notes for Legal Request Management from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Request Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Request Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalrequestmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Legal Request Management. {#dfrn3-legalrequestmanagement-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Attorney Client Privilege](https://www.servicenow.com/docs/access?context=lmm-acp-landing&family=zurich&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Legal Request Management features. {#dfrn3-legalrequestmanagement-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Legal Request Management features or functionality were removed. {#dfrn3-legalrequestmanagement-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Legal Request Management features or functionality were deprecated. {#dfrn3-legalrequestmanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Request Management. {#dfrn3-legalrequestmanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Legal Request Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Request Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Request Management, such as specific requirements or compliance levels. {#dfrn3-legalrequestmanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Request Management](https://www.servicenow.com/docs/access?context=legal-request-management-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]