--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Manager Hub release notes for upgrades from Yokohama to Zurich # Combined Manager Hub release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Manager Hub release notes for upgrades from Yokohama to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive summary of Manager Hub updates and features from the Yokohama release family up to Zurich. It is designed to help you prepare for the upgrade by highlighting new features, changes, activation instructions, and important upgrade considerations. Show full answer Show less ## New features * **Employee availability and scheduling:** Managers can view employee availability and schedule conversations using panels that support both Outlook integration and non-Outlook workflows. * **Skills tracking and development:** The Skills Expectations section now includes employee cards and a Skill score analysis panel to monitor skill proficiency, assign targeted learning, and track progress visually. * **Expanded team visibility:** Managers can view detailed information on direct and indirect reports, daily team statistics, tasks pending approval, upcoming time off, and employee profiles to improve team management and engagement. ## Changes, Removed, and Deprecations There were no changes, removals, or deprecations to Manager Hub features between Yokohama and Zurich releases. ## Activation information Manager Hub must be installed by requesting it from the ServiceNow Store. This centralized marketplace provides access to all available apps and facilitates submission of requests. Ensure to review the ServiceNow Store version history for cumulative release notes and updates. ## Additional considerations * **Upgrade tasks:** Complete any pre- and post-upgrade tasks to ensure a smooth transition to the Zurich release. * **Browser, accessibility, and localization:** No new browser requirements, accessibility compliance changes, or localization considerations were introduced between Yokohama and Zurich releases. * **Highlights:** Key capabilities introduced include manager-employee conversation scheduling, skills proficiency tracking with targeted learning assignments, and multi-manager reporting for enhanced team productivity. ## What to expect After upgrading to Zurich, you can leverage enhanced team management tools within Manager Hub that help you schedule conversations efficiently, track and develop employee skills, and gain comprehensive visibility into your team's structure and activities---all without changes to activation or system requirements. Consolidated page of all release notes for Manager Hub from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Manager Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Manager Hub to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-managerhub-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Manager Hub. {#dfrn3-managerhub-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Know your team members](https://www.servicenow.com/docs/access?context=use-mr-mh&family=yokohama&ft:locale=en-US) : View employee availability and schedule conversations with employees using the Create a conversation panel if you do not have Microsoft Outlook integration enabled or the Schedule a conversation panel if you do. [View employee cards in Skills Expectations section](https://www.servicenow.com/docs/access?context=emp-card-mh&family=yokohama&ft:locale=en-US) : Track skill proficiency, assign targeted learning, and view in-depth skill progress bars to monitor employee development by using the Skill score analysis panel. [Know your team members](https://www.servicenow.com/docs/access?context=use-mr-mh&family=yokohama&ft:locale=en-US) : Enable managers to view all direct and indirect reporting details, daily team stats, and other employee details such as tasks submitted for approval, upcoming time off, and employee profiles. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Manager Hub features. {#dfrn3-managerhub-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Manager Hub features or functionality were removed. {#dfrn3-managerhub-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Manager Hub features or functionality were deprecated. {#dfrn3-managerhub-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Manager Hub. {#dfrn3-managerhub-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Manager Hub by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Manager Hub is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Manager Hub, such as specific requirements or compliance levels. {#dfrn3-managerhub-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * Enable manager-employee conversation scheduling. * Track skill proficiency and assign targeted learning for effective development by using the Kill score analysis panel. * Enable managers to view all direct and indirect reports by using multi-manager reporting to improve team productivity and engagement. See [Manager Hub](https://www.servicenow.com/docs/access?context=manager-hub-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]