--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Now Assist for Source-to-Pay Operations release notes for upgrades from Yokohama to Zurich # Combined Now Assist for Source-to-Pay Operations release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Assist for Source-to-Pay Operations release notes for upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive view of updates related to Now Assist for Source-to-Pay Operations from the Yokohama release up to the Zurich release. It is intended to help you prepare for upgrading your instance by summarizing new features, changes, removals, deprecations, activation instructions, and other pertinent information specific to these releases. Show full answer Show less ## Upgrade Preparation Before upgrading to Zurich, customers should review and complete any pre- and post-upgrade tasks as applicable. This ensures a smooth transition and maintains optimal functionality of Now Assist for Source-to-Pay Operations. ## New Features and Changes Between Yokohama and Zurich releases, there were no new features or changes specifically introduced to Now Assist for Source-to-Pay Operations. Similarly, no features were removed or deprecated in this timeframe. The Zurich release notes confirm no updates for this product. ## Activation and Installation To activate Now Assist for Source-to-Pay Operations, customers must request the application via the ServiceNow Store. The store provides access to available apps and guidance on submission requests. For cumulative release notes, customers can consult the version history on the ServiceNow Store. ## Additional Considerations * **Browser Requirements:** No changes or new browser requirements were introduced between Yokohama and Zurich. * **Accessibility Information:** No updates were made to accessibility features or compliance levels. * **Localization:** No localization updates were noted for this product. * **Highlight Information:** No new highlights were added in the Zurich release. ## Previous Yokohama Patch Highlights * Yokohama Patch 11 updated Now Assist usage measurement, including enabling some skills, agents, and agentic workflows by default. Additional role configuration is necessary for agentic workflows and AI agents. * ServiceNow Otto for Sourcing and Procurement Operations enhanced AI search capabilities with Retrieval-augmented generation (RAG) framework for improved supplier and product recommendations using semantic search and contextual filters. * ServiceNow Otto for Supplier Lifecycle Operations introduced conversational intake flows to help suppliers view and update supply information interactively. * ServiceNow Otto for Accounts Payable Operations added conversational intake to facilitate self-service tasks like submitting requests and tracking request statuses. ## What to Expect Upgrading to Zurich will maintain the current capabilities of Now Assist for Source-to-Pay Operations without introducing new features or removing existing ones. Customers can rely on previously introduced enhancements from Yokohama patches and ensure proper role configurations for AI agents and workflows to maximize the product's effectiveness. Consolidated page of all release notes for Now Assist for Source-to-Pay Operations from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Source-to-Pay Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Source-to-Pay Operations to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Now Assist for Source-to-Pay Operations. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Now Assist for Source-to-Pay Operations features. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Now Assist for Source-to-Pay Operations features or functionality were removed. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Now Assist for Source-to-Pay Operations features or functionality were deprecated. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist for Source-to-Pay Operations. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Now Assist for Source-to-Pay Operations by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist for Source-to-Pay Operations, such as specific requirements or compliance levels. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Review changes to Now Assist usage measurement. * Some Now Assist skills, agents, and agentic workflows are on by default. * Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications. Previous Patch releases * ServiceNow Otto for Sourcing and Procurement Operations (SPO) supports enhanced AI search and the Retrieval-augmented generation (RAG) framework to recommend suppliers and products through semantic search and contextual filters, enhancing recommendations with criteria like preferred suppliers and previous purchases. * ServiceNow Otto for Supplier Lifecycle Operations (SLO) supports a conversational intake that helps suppliers to view and update supply information through a conversational flow. * ServiceNow Otto for Accounts Payable Operations (APO) supports a conversational intake to complete self-service tasks, such as submit a request or track a request status. | | Zurich | No updates for this release. | [ ]