--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Now Mobile release notes for upgrades from Yokohama to Zurich # Combined Now Mobile release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Mobile release notes for upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive summary of Now Mobile updates from the Yokohama to Zurich releases. It is designed to assist you in preparing for upgrades by outlining new features, changes, removals, deprecations, and activation details relevant to Now Mobile across these release families. Show full answer Show less ## New Features The primary new feature introduced between Yokohama and Zurich is the **Now Assist genius results** in Now Mobile. This feature offers a personalized search experience distinct from the traditional AI Search. To enable this functionality, ensure you have: * Now Mobile version 29.2 * Employee Center version 35.0 No additional new features were introduced in the Zurich release itself. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations in Now Mobile features between Yokohama and Zurich releases. This means existing functionality remains stable and consistent during your upgrade. ## Activation Information To activate Now Mobile, request the app from the **ServiceNow Store**. The store provides access to all available apps and submission information. Now Mobile is officially available via the ServiceNow Store, ensuring a streamlined installation and upgrade process. ## Additional Requirements and Compatibility No new additional requirements, browser specifications, accessibility updates, or localization considerations were introduced between Yokohama and Zurich. This indicates compatibility and support remain consistent across these releases. ## Highlights The key highlight for Now Mobile users upgrading from Yokohama to Zurich is the introduction of personalized search results using Now Assist genius results. This enhancement improves user search experiences within the Now Mobile app. Consolidated page of all release notes for Now Mobile from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Mobile release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Mobile to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowmobile-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Now Mobile. {#dfrn3-nowmobile-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Now Assist genius results in Now Mobile](https://www.servicenow.com/docs/access?context=na-qa-mobile&family=yokohama&ft:locale=en-US) : Now Assist genius results in Now Mobile® provides a personalized way of using the search functionality as opposed to the traditional AI Search experience. The following plugins are required to access this functionality. * Now Mobile® version 29.2 * Employee Center version 35.0 | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Now Mobile features. {#dfrn3-nowmobile-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Now Mobile features or functionality were removed. {#dfrn3-nowmobile-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Now Mobile features or functionality were deprecated. {#dfrn3-nowmobile-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Mobile. {#dfrn3-nowmobile-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Now Mobile® by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Now Mobile® is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Mobile, such as specific requirements or compliance levels. {#dfrn3-nowmobile-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | Get personalized search results with the Now Assist genius results search functionality in Now Mobile®. See [Now Mobile app](https://www.servicenow.com/docs/access?context=mobile-employee-experience&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]