--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Operational Technology Change Management release notes for upgrades from Yokohama to Zurich # Combined Operational Technology Change Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Technology Change Management release notes for upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive view of the changes, new features, and important upgrade information for the Operational Technology (OT) Change Management product when moving from the Yokohama release to Zurich. It is designed to help you prepare for your upgrade by summarizing updates across releases in one place, including instructions on activation and key functional enhancements. Show full answer Show less ## Key Features and Changes * **Incidents Fixed by Change related list (Yokohama):** Added to OT change request records within the Industrial Workspace, this related list enables you to create or link OT incident records that have been resolved by a specific OT change request. * **Incidents Caused by Change related list (Yokohama):** Similarly added to OT change request records, this related list allows you to create or associate OT incident records that were caused by a particular OT change request. These related lists enhance traceability and incident management in the Industrial Workspace by linking OT incidents directly to change requests. ## Upgrade and Activation Information * **Upgrade Notes:** No additional changes, removals, deprecations, or updates were introduced between Yokohama and Zurich releases beyond the related lists mentioned above. * **Activation:** To install Operational Technology Change Management, you must request the application through the ServiceNow Store. This ensures you have access to the latest app versions and comprehensive release notes. ## Additional Considerations * **Browser, Accessibility, Localization, and Highlight Information:** No new requirements or updates were introduced in these areas between Yokohama and Zurich releases. * **Highlight:** The main user experience improvement in Yokohama was the introduction of the related lists for managing OT incidents within the Industrial Workspace. ## What You Can Expect By upgrading to Zurich from Yokohama, you maintain the enhanced incident management capabilities introduced in Yokohama, with no changes or removals impacting your existing workflows. The activation process remains consistent via the ServiceNow Store. This release ensures stability while providing improved visibility into how OT changes relate to incident records, supporting better operational oversight in your industrial environment. Consolidated page of all release notes for Operational Technology Change Management from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Technology Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Technology Change Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologychangemanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Operational Technology Change Management. {#dfrn3-operationaltechnologychangemanagement-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Operational Technology Change Management features. {#dfrn3-operationaltechnologychangemanagement-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | [Incidents Fixed by Change related list](https://www.servicenow.com/docs/access?context=create-ot-incident-from-ot-change&family=yokohama&ft:locale=en-US) : The Incidents Fixed by Change related list was added to the OT change request record in the Industrial Workspace. You can use this related list to create an OT incident or link an existing OT incident that has been fixed by the OT change request. [Incidents Caused by Change related list](https://www.servicenow.com/docs/access?context=create-ot-incident-from-ot-change&family=yokohama&ft:locale=en-US) : The Incidents Caused by Change related list was added to the OT change request record in the Industrial Workspace. You can use this related list to create an OT incident or link an existing OT incident that is needed because of the OT change request. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Operational Technology Change Management features or functionality were removed. {#dfrn3-operationaltechnologychangemanagement-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Operational Technology Change Management features or functionality were deprecated. {#dfrn3-operationaltechnologychangemanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Technology Change Management. {#dfrn3-operationaltechnologychangemanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Operational Technology Change Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Operational Technology Change Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Technology Change Management we have noted them here. {#dfrn3-operationaltechnologychangemanagement-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Technology Change Management we have noted them here. {#dfrn3-operationaltechnologychangemanagement-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Technology Change Management, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologychangemanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Technology Change Management we have noted them here. {#dfrn3-operationaltechnologychangemanagement-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Technology Change Management we have noted them here. {#dfrn3-operationaltechnologychangemanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | In an OT change request record in the Industrial Workspace, use new related lists to create an OT incident record related to the OT change request, or link an existing OT incident record to the OT change request. See [Operational Technology Change Management](https://www.servicenow.com/docs/access?context=operational-technology-change-management-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]