--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Password Reset release notes for upgrades from Yokohama to Zurich # Combined Password Reset release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Password Reset release notes for upgrades from Yokohama to Zurich This consolidated release note summary guides ServiceNow customers through the key updates and changes to the Password Reset feature when upgrading from the Yokohama release family to the Zurich release family. It highlights new features, changes, deprecations, activation details, and accessibility improvements to help you prepare and optimize your upgrade process. Show full answer Show less ## Key Features * **Security Enhancements (Yokohama)**: Introduction of Deny ACLs for Password Reset tables to restrict access by non-authenticated users, improving overall security posture. * **Coral Theme (Zurich)**: The new default theme for portals, web, and mobile experiences using Next Experience or Core UI, featuring brand-neutral illustrations and a modern look. A dark theme option is available for web and mobile to enhance readability and reduce eye strain. ## Changes * **Theming Updates**: Coral replaces previous themes as the default, providing a fresh and consistent user interface across platforms when Next Experience or Core UI is enabled. ## Deprecations * **Password Reset Workflows**: Deprecated in favor of flows in the base system for most users, except zBoot users who must continue using Password Reset flows. ## Activation and Requirements * **Activation**: Password Reset is an AI Platform feature active by default in both Yokohama and Zurich releases, requiring no additional activation steps. * **Additional and Browser Requirements**: No new requirements or changes have been introduced for Password Reset between Yokohama and Zurich releases. ## Accessibility and Localization * **Accessibility Improvements**: The Coral theme's dark mode option supports better accessibility by reducing eye strain and improving readability on web and mobile devices. * **Localization**: No changes or considerations noted for localization across releases. ## Important Notes for Customers * Security enhancements in Yokohama improved access controls for Password Reset tables and client-callable script includes by disabling sandbox mode. * Coral theme in Zurich offers a modernized and brand-neutral interface to enhance user experience. * Review and complete pre- and post-upgrade tasks as outlined to ensure a smooth transition. Consolidated page of all release notes for Password Reset from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Password Reset release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Password Reset to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-passwordreset-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Password Reset. {#dfrn3-passwordreset-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Deny ACLs for Password Reset Access](https://www.servicenow.com/docs/access?context=r_InstalledWithPasswordReset&family=yokohama&ft:locale=en-US) : Enhance the security of Password Reset related tables by restricting access to non-authenticated users through Deny ACLs. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Password Reset features. {#dfrn3-passwordreset-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Password Reset features or functionality were removed. {#dfrn3-passwordreset-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Password Reset features or functionality were deprecated. {#dfrn3-passwordreset-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | Password Reset workflows are deprecated and have been replaced by flows in the base system for most users. zBoot users must still use the Password Reset flows. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Password Reset. {#dfrn3-passwordreset-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Password Reset is a ServiceNow AI Platform feature that is active by default. | | Zurich | Activation information : Password Reset is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Password Reset, such as specific requirements or compliance levels. {#dfrn3-passwordreset-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * Enhanced security for all client-callable script includes by switching off the sandbox mode. * Enhanced security access for Password Reset tables. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | Coral is the new default theme for Next Experience and Core UI, offering a more modern experience. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]