--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Performance Analyzer release notes for upgrades from Yokohama to Zurich # Combined Performance Analyzer release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Performance Analyzer release notes for upgrades from Yokohama to Zurich This consolidated release notes page is designed to help ServiceNow customers prepare for upgrading Performance Analyzer from the Yokohama to the Zurich release. It summarizes new features, changes, activation details, and other relevant information related to Performance Analyzer across these releases. Notably, Performance Analyzer is automatically available in Zurich instances, whereas earlier releases require installation from the ServiceNow Store. Show full answer Show less ## Key Features Introduced in Zurich * **Filter by duration:** Allows filtering aggregate performance data by time periods ranging from the last fifteen minutes up to seven days. Metrics include total UI time, download time, trends, and comparisons to previous performance. * **Application metrics:** Enables filtering metrics by individual applications, showing total UI time, download time, and page route performance. * **Page route metrics:** Provides detailed interaction metrics per page route within an application, including timestamps, interaction types, UI time, download time, and record details. * **Interaction metrics:** Displays waterfall charts with resource-level timing details for each interaction during page routes. * **Waterfall and request flow visualization:** Performance Analyzer presents page load times and execution sequences in a structured, tree-like timeline directly on the instance. * **Aggregated metrics access:** Users can view summarized metrics by application and by route for improved performance analysis. ## Upgrade and Activation Information * Performance Analyzer is included automatically in Zurich instances starting with this release. * For earlier versions, Performance Analyzer must be installed via the ServiceNow Store by submitting a request. * No additional upgrade tasks, browser requirements, accessibility, localization, or additional prerequisites were introduced between Yokohama and Zurich. ## Changes, Removals, and Deprecations Between Yokohama and Zurich, no changes, removals, or deprecations were made to Performance Analyzer features. ## Practical Benefits for ServiceNow Customers * Improved performance insights with flexible filtering by time, application, and page routes enable precise troubleshooting and monitoring. * Direct access to detailed waterfall charts and execution sequences supports root cause analysis of UI performance issues. * Automatic availability in Zurich simplifies deployment and ensures immediate access to Performance Analyzer capabilities upon upgrading. Consolidated page of all release notes for Performance Analyzer from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Performance Analyzer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Performance Analyzer to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-performanceanalyzer-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Upgrade information : Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer on earlier instances, install Performance Analyzer from the ServiceNow® Store. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Performance Analyzer. {#dfrn3-performanceanalyzer-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Filter by duration](https://www.servicenow.com/docs/access?context=filter-application-metrics-by-duration&family=zurich&ft:locale=en-US) : Select a duration from the last fifteen minutes to the last seven days to view the aggregate data from that time period for each of your applications. The aggregate data includes total UI time, download time, trends, and a comparison to previous performance over that duration. [Application metrics](https://www.servicenow.com/docs/access?context=get-application-metrics&family=zurich&ft:locale=en-US) : Select an application to filter metrics by total UI time and download time, as well as view page route performance. [Page route metrics](https://www.servicenow.com/docs/access?context=get-page-route-metrics&family=zurich&ft:locale=en-US) : Select a page route within an application to view interaction metrics including timestamps, interaction types, total UI time, download time, and record. [Interaction metrics](https://www.servicenow.com/docs/access?context=get-interaction-metrics&family=zurich&ft:locale=en-US) : Select an interaction within a page route to view a waterfall with details for each resource on the page during that interaction. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Performance Analyzer features. {#dfrn3-performanceanalyzer-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Performance Analyzer features or functionality were removed. {#dfrn3-performanceanalyzer-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Performance Analyzer features or functionality were deprecated. {#dfrn3-performanceanalyzer-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Performance Analyzer. {#dfrn3-performanceanalyzer-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Performance Analyzer is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Performance Analyzer, such as specific requirements or compliance levels. {#dfrn3-performanceanalyzer-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * View a waterfall or request flows displayed as executions sequences in a structured tree-like timeline. * Receive page load time data directly on the instance. * Access aggregated metrics by application and routes. See [Performance Analyzer](https://www.servicenow.com/docs/access?context=performance-analyzer-landing&family=zurich&ft:locale=en-US) for more information. | [ ]