--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Pre-Visit Management release notes for upgrades from Yokohama to Zurich # Combined Pre-Visit Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Pre-Visit Management Release Notes for Upgrades from Yokohama to Zurich This consolidated document provides ServiceNow customers with a clear view of all Pre-Visit Management release notes relevant to upgrading from the Yokohama to Zurich release families. It serves as a single reference point summarizing new features, changes, removals, deprecations, and other essential upgrade information specific to Pre-Visit Management in these releases. Show full answer Show less ## Upgrade Preparation and Important Notes Before upgrading to Zurich, customers should review and complete any pre- and post-upgrade tasks outlined for Pre-Visit Management to ensure a smooth transition. This release consolidation indicates that there are no updates, changes, removals, or activation changes for Pre-Visit Management in either the Yokohama or Zurich releases. ## Key Changes and Feature Updates * **New Features:** No new Pre-Visit Management features were introduced between Yokohama and Zurich. * **Changes:** No modifications to existing Pre-Visit Management features occurred in these releases. * **Removed Features:** No Pre-Visit Management functionality was removed. * **Deprecations:** Starting with Yokohama, Pre-Visit Management is marked for future deprecation. It is hidden and no longer installed on new instances but remains supported. Customers should consult the Deprecation Process article (KB0867184) in the Now Support Knowledge Base for detailed guidance. ## Additional Considerations * No updates or changes were made regarding activation procedures, additional product requirements, browser compatibility, accessibility compliance, localization, or highlight information for Pre-Visit Management in either release. ## What This Means for Customers ServiceNow customers using Pre-Visit Management can expect stability in features and functionality between Yokohama and Zurich releases, with no new updates or removals. However, they should be aware of the ongoing deprecation process initiated in Yokohama, which may affect future availability. This consolidated reference allows for easy verification that no unexpected changes will impact the Pre-Visit Management module during upgrade planning. Consolidated page of all release notes for Pre-Visit Management from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Pre-Visit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Pre-Visit Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-previsitmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Pre-Visit Management. {#dfrn3-previsitmanagement-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Pre-Visit Management features. {#dfrn3-previsitmanagement-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Pre-Visit Management features or functionality were removed. {#dfrn3-previsitmanagement-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Pre-Visit Management features or functionality were deprecated. {#dfrn3-previsitmanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Pre-Visit Management. {#dfrn3-previsitmanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Pre-Visit Management, such as specific requirements or compliance levels. {#dfrn3-previsitmanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]