--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Purchase Order Management release notes for upgrades from Yokohama to Zurich # Combined Purchase Order Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Purchase Order Management Release Notes for Upgrades from Yokohama to Zurich This consolidated release notes page assists ServiceNow customers in preparing for upgrading Purchase Order Management from the Yokohama to Zurich release. It summarizes new features, changes, removals, deprecations, and activation information relevant to this upgrade, enabling buyers and suppliers to enhance their purchase order workflows and exception handling within the platform. Show full answer Show less ## Key Features * **Reporting Delivery Plan Issues:** Suppliers can now report delivery plan issues on purchase order lines through the Supplier Collaboration Portal, allowing buyers to gain immediate visibility and collaborate on exceptions within Supplier Lifecycle Operations. * **Centralized Interface for Purchase Order Exceptions:** Operational buyers benefit from a unified Purchase Order Management page that consolidates all purchase order exceptions. This interface improves workflow by enabling quick identification of urgent issues, access to recent tasks, and streamlined approval actions. * **Resolving Purchase Order Exceptions:** Buyers can resolve exceptions directly from the exception page by accepting supplier proposals or making custom edits. Additionally, they can locate alternative suppliers with open orders for the same materials, and request order expediting or quantity increases to maintain supply chain continuity. * **Collaborative Workspace and Automation:** The Zurich release introduces a collaborative workspace where buyers and suppliers coordinate simultaneously. The system automatically notifies users, prioritizes tasks, assigns responsibilities, and offers resolution tools that update orders and review order plans based on material and location impacts. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations to Purchase Order Management features between Yokohama and Zurich releases. ## Activation and Additional Information * **Activation:** Purchase Order Management in Zurich must be installed through the ServiceNow Store. Customers can request the app and review cumulative release notes via the ServiceNow Store website. * **Additional Requirements, Browser, Accessibility, and Localization:** No new or changed requirements, browser specifications, accessibility details, or localization considerations were introduced in this upgrade. ## Practical Implications for ServiceNow Customers Upgrading to Zurich enhances purchase order visibility, exception management, and collaboration between buyers and suppliers, streamlining operations and improving responsiveness to supply issues. The centralized management and automated workflows save time and reduce manual intervention, supporting efficient procurement processes. Customers should prepare for activation via the ServiceNow Store and leverage the new workspace and reporting capabilities to maximize these benefits. Consolidated page of all release notes for Purchase Order Management from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Purchase Order Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Purchase Order Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-purchaseordermanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Purchase Order Management. {#dfrn3-purchaseordermanagement-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Reporting delivery plan issues](https://www.servicenow.com/docs/access?context=reporting-delivery-plan-issues&family=zurich&ft:locale=en-US) : Suppliers can report delivery plan issues related to purchase order line through the Supplier Collaboration Portal, ensuring prompt visibility for the appropriate buyer. Suppliers can also track and collaborate with the buyers on the purchase order exception on the related record in Supplier Lifecycle Operations. [Centralized interface for purchase order exceptions](https://www.servicenow.com/docs/access?context=purch-order-mgmt-ws&family=zurich&ft:locale=en-US) : The Purchase Order Management page provides operational buyers with a centralized interface to monitor and review purchase order exceptions. Users can quickly identify urgent issues, view recent tasks, and take approval actions, improving workflow visibility and exception handling. [Resolving purchase order exceptions](https://www.servicenow.com/docs/access?context=resolving-purchase-order-exceptions&family=zurich&ft:locale=en-US) : Enables buyers to resolve purchase order exceptions directly from the exception page, with options to accept supplier proposals or make custom edits. It also allows buyers to find alternative suppliers with open orders for the same materials and request order expediting or increased quantities. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Purchase Order Management features. {#dfrn3-purchaseordermanagement-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Purchase Order Management features or functionality were removed. {#dfrn3-purchaseordermanagement-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Purchase Order Management features or functionality were deprecated. {#dfrn3-purchaseordermanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Purchase Order Management. {#dfrn3-purchaseordermanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Purchase Order Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Purchase Order Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Purchase Order Management we have noted them here. {#dfrn3-purchaseordermanagement-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Purchase Order Management we have noted them here. {#dfrn3-purchaseordermanagement-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Purchase Order Management, such as specific requirements or compliance levels. {#dfrn3-purchaseordermanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Purchase Order Management we have noted them here. {#dfrn3-purchaseordermanagement-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Purchase Order Management we have noted them here. {#dfrn3-purchaseordermanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Use a collaborative workspace to coordinate with suppliers and relevant stakeholders simultaneously. * Receive automatic notifications, automatically prioritize them, and assign them to the appropriate person. * Utilize resolution tools to automatically update orders and review order plans for the affected material and location. See [Purchase Order Management](https://www.servicenow.com/docs/access?context=purchase-order-mgmt-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]