--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Recruitment workspace release notes for upgrades from Yokohama to Zurich # Combined Recruitment workspace release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Recruitment Workspace Release Notes for Upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers a comprehensive view of updates, new features, and important upgrade considerations when moving from the Yokohama to the Zurich release of Recruitment workspace. It serves as a practical guide to help you prepare for and maximize the benefits of upgrading. Show full answer Show less ## Key Features Introduced in Zurich * **Substitute Interviewer:** Allows you to substitute an interviewer on any job interview without needing to reschedule or update invites, streamlining interview management directly within Recruitment workspace. * **List View Enhancements:** Monitor interview health efficiently using the Needs Attention list view. * **Job Requisition Management:** Create, track, update, duplicate, put on hold, send for approval, or close job requisitions from within the workspace. * **Hiring Team Management:** Add, edit, or remove hiring team members associated with job requisitions to maintain accurate team composition. * **Job Description Handling:** Add job descriptions manually or use templates for faster completion. * **Application Tracking:** Track applications, applicant details, and interview information as recruiters or recruitment coordinators. * **Hiring Tasks:** Create and assign tasks to applicants or internal stakeholders and manage them within the workspace. * **Collaboration Tools:** Collaborate with hiring managers via the activity stream and send targeted emails to internal or external talent types to enhance communication. * **Talent Acquisition Dashboard:** Gain insights into hiring trends and recruitment performance through a dedicated dashboard. * **Expanded Workload Visibility:** Recruiters and coordinators can view all associated job requisitions, including those where they are additional team members, improving workload management. ## Important Upgrade and Activation Information * **Activation:** Recruitment workspace must be installed from the ServiceNow Store. Customers should request installation from the store to activate the application. * **Additional Requirements:** The Hiring Core application is mandatory as it provides essential shared components and data models for the Recruitment workspace. * **No Browser or Accessibility Changes:** There are no new browser requirements or accessibility updates specific to this upgrade. * **No Localization or Deprecations:** There are no localization changes or feature removals between Yokohama and Zurich releases. ## Practical Benefits for ServiceNow Customers * Streamlined interview and hiring team management improves operational efficiency. * Centralized workspace consolidates job requisitions, applications, interviews, and communications, reducing task switching. * Enhanced visibility into recruitment workload and key performance metrics supports better planning and decision-making. * Improved collaboration tools facilitate better communication between recruiters, hiring managers, and candidates. ## Next Steps Before upgrading, review and complete any pre- and post-upgrade tasks as noted. Activate Recruitment workspace through the ServiceNow Store and ensure the Hiring Core application is enabled. Utilize the new features and dashboard for improved recruitment management and insights post-upgrade. Consolidated page of all release notes for Recruitment workspace from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Recruitment workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Recruitment workspace to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-recruitmentworkspace-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Recruitment workspace. {#dfrn3-recruitmentworkspace-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Substitute interviewer](https://www.servicenow.com/docs/access?context=manage-interviews-recruiter&family=zurich&ft:locale=en-US) : Substitute an interviewer for any interview on a job where you're part of the hiring team, from Recruitment workspace. You don't need to reschedule the interview or update invites. [List view in Recruitment workspace](https://www.servicenow.com/docs/access?context=list-view-recruit-workspace&family=zurich&ft:locale=en-US) : Monitor interview health from the Needs attention list view in Recruitment workspace. [Create job requisitions](https://www.servicenow.com/docs/access?context=request-job-hiring&family=zurich&ft:locale=en-US) : Create a job requisition for a vacancy that you want to fill in your organization. [Track job requisition](https://www.servicenow.com/docs/access?context=job-req-details-re-workspace&family=zurich&ft:locale=en-US) : Track a job requisition and view the job details, associated applications, hiring team, interview phases, approvers, and prospects. [Manage hiring team](https://www.servicenow.com/docs/access?context=manage-hiring-team&family=zurich&ft:locale=en-US) : Add, edit, or remove hiring team members from a job requisition. [Add job description](https://www.servicenow.com/docs/access?context=add-job-description&family=zurich&ft:locale=en-US) : Manually add a description to a job requisition or use predesigned templates to fill it out faster. [Manage the job requisitions as a recruiter](https://www.servicenow.com/docs/access?context=manage-job-reqs&family=zurich&ft:locale=en-US) : Update or duplicate a job requisition, put it on hold, send it for approval, or close it from the Recruitment workspace. [Tracking an application](https://www.servicenow.com/docs/access?context=application-record-details-re-workspace&family=zurich&ft:locale=en-US) : Track an application for a job requisition and its corresponding applicant and interview details as a recruiter or recruitment coordinator. [Hiring tasks](https://www.servicenow.com/docs/access?context=applicant-tasks-recruitr&family=zurich&ft:locale=en-US) : Create and assign tasks to your job applicants or internal stakeholders, and manage them within the Recruitment workspace. [Collaborate with the hiring manager](https://www.servicenow.com/docs/access?context=collab-hiring-manager&family=zurich&ft:locale=en-US) : Collaborate with the hiring manager on the job requisition in the activity stream. [\[Placeholder link text to key bundle-emplsm.send-targeted-emails\]](https://www.servicenow.com/docs/access?context=send-targeted-emails&family=zurich&ft:locale=en-US) : Send targeted emails to the internal and external talent types from different access points in the Recruitment workspace for effective communication. [View the Talent Acquisition Dashboard](https://www.servicenow.com/docs/access?context=access-kpi-ta&family=zurich&ft:locale=en-US) : Understand the hiring trend in your organization with the Talent Acquisition dashboard. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Recruitment workspace features. {#dfrn3-recruitmentworkspace-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Get overview of workload](https://www.servicenow.com/docs/access?context=recruitment-workspace-oveview&family=zurich&ft:locale=en-US) : View all the job requisitions where you're listed as an additional recruiter or recruitment coordinator, on the home page cards and list view in Recruitment workspace. Previously, only the primary recruiter saw these requisitions in Recruitment workspace. | [ ] ## Removed Between your current release family and Zurich, some Recruitment workspace features or functionality were removed. {#dfrn3-recruitmentworkspace-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Recruitment workspace features or functionality were deprecated. {#dfrn3-recruitmentworkspace-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Recruitment workspace. {#dfrn3-recruitmentworkspace-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Recruiter Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Recruitment workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Additional requirements : The Hiring Core application provides essential data models and shared components for Hiring Experiences. The Hiring Core application must be activated. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Recruitment workspace, such as specific requirements or compliance levels. {#dfrn3-recruitmentworkspace-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Zurich Patch 10](https://www.servicenow.com/docs/access?context=zurich-patch-10&family=zurich&ft:locale=en-US) * Assign a substitute on behalf of an interviewer when needed. * Monitor interview health from the list view in Recruitment workspace. [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * Plan your work efficiently with better visibility through KPI dashboard and list views. * View and track job requisitions, applications, interviews, feedback, and more, all in one place. * Collaborate with, send reminders to, and track the actions of all internal and external stakeholders directly within the application. * Do all your work, such as managing job requisitions, interviews, talent pools, and more, in one centralized workspace, with streamlined sourcing capabilities included. * Monitor and improve hiring efficiency by tracking key metrics and applicant feedback. See [Recruitment workspace](https://www.servicenow.com/docs/access?context=recruitment-workspace-concept&family=zurich&ft:locale=en-US) for more information. | [ ]