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ft:publication_title :

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---

# Combined Redox Inbound Integration release notes for upgrades from Yokohama to Zurich

# Combined Redox Inbound Integration release notes for upgrades from Yokohama to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
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## Summary of Combined Redox Inbound Integration release notes for upgrades from Yokohama to Zurich

This document consolidates all release notes related to the Redox Inbound Integration, covering upgrades from the Yokohama release to the Zurich release.
It provides ServiceNow customers with a clear, centralized reference to prepare for and understand changes, new features, deprecations, and other relevant information associated with these releases.
Show full answer Show less  

## Upgrade Preparation and Important Information

Before upgrading to the Zurich release, customers should review and complete any necessary pre- and post-upgrade tasks. However, no specific updates or changes require action for Redox Inbound Integration in either the Yokohama or Zurich releases.

## New Features and Changes

* Between Yokohama and Zurich releases, no new features or changes were introduced to Redox Inbound Integration.
* No features or functionality were removed or updated in this timeframe.

## Deprecation Notice

Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported for existing customers. For detailed steps and timelines, customers should refer to the official deprecation process documentation (KB0867184) in the Now Support Knowledge Base.

## Activation, Requirements, and Compliance

* No activation changes, additional requirements, browser requirements, accessibility information, or localization considerations have been introduced or updated in Yokohama or Zurich releases.
* Customers can continue to use existing configurations without modification related to these aspects.

## Practical Takeaways for ServiceNow Customers

* No immediate action is required to upgrade Redox Inbound Integration from Yokohama to Zurich, as there are no new features or changes affecting functionality.
* Be aware of the ongoing deprecation plan starting in Yokohama, meaning the integration will eventually be phased out in future releases for new instances.
* Existing instances will maintain support through Zurich, ensuring stable operation during this transition period.  
Consolidated page of all release notes for Redox Inbound Integration from Yokohama to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Redox Inbound Integration release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Redox Inbound Integration to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-redoxinboundintegration-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Redox Inbound Integration.  
{#dfrn3-redoxinboundintegration-summary__entry__8}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Redox Inbound Integration features.  
{#dfrn3-redoxinboundintegration-summary__entry__14}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Removed

Between your current release family and Zurich, some Redox Inbound Integration features or functionality were removed.  
{#dfrn3-redoxinboundintegration-summary__entry__20}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Redox Inbound Integration features or functionality were deprecated.  
{#dfrn3-redoxinboundintegration-summary__entry__26}

| Release | Release notes |
|-|-|
| Yokohama | Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Redox Inbound Integration.  
{#dfrn3-redoxinboundintegration-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Redox Inbound Integration we have noted them here.  
{#dfrn3-redoxinboundintegration-summary__entry__38}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Redox Inbound Integration we have noted them here.  
{#dfrn3-redoxinboundintegration-summary__entry__44}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Redox Inbound Integration, such as specific requirements or compliance levels.  
{#dfrn3-redoxinboundintegration-summary__entry__50}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Redox Inbound Integration we have noted them here.  
{#dfrn3-redoxinboundintegration-summary__entry__56}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Redox Inbound Integration we have noted them here.  
{#dfrn3-redoxinboundintegration-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]


