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sourceDocument: zurich Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - zurich Combined Product Files

ft:clusterId :

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bundleId :

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---

# Combined Sales Agreement Management release notes for upgrades from Yokohama to Zurich

# Combined Sales Agreement Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
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## Summary of Combined Sales Agreement Management release notes for upgrades from Yokohama to Zurich

This consolidated release notes page provides ServiceNow customers with a comprehensive summary of changes, new features, and important upgrade information for Sales Agreement Management from the Yokohama to Zurich releases.
It is designed to help customers prepare effectively for their upgrade by highlighting key updates and tasks.
Show full answer Show less  

## New Features

* **Yokohama Release:**
  * Introduction of REST APIs for Sales Agreement Management, enabling import, export, and synchronization of sales agreements with external systems.
  * Request Tracker feature allowing agents to monitor the progress of sales agreement creation from quotes, improving visibility and tracking.
* **Zurich Release:** No new features introduced.

## Changes, Removals, and Deprecations

No changes, feature removals, or deprecations were reported for Sales Agreement Management between Yokohama and Zurich releases. Customers can expect feature continuity across these versions.

## Activation and Additional Requirements

* **Activation:** Sales Agreement Management is available through the ServiceNow Store. Customers should refer to activation instructions to enable the application post-upgrade.
* **Additional Requirements \& Browser Support:** No new or changed requirements or browser specifications were introduced between Yokohama and Zurich.

## Accessibility and Localization

No updates or changes regarding accessibility compliance or localization considerations were noted in the transition from Yokohama to Zurich.

## Practical Implications for ServiceNow Customers

* The REST APIs and Request Tracker introduced in Yokohama enhance integration capabilities and operational tracking for Sales Agreement Management.
* Since Zurich introduces no new features or changes, customers upgrading from Yokohama can expect a stable experience without disruption.
* Customers should ensure they access Sales Agreement Management through the ServiceNow Store and follow activation procedures as part of their upgrade process.  
Consolidated page of all release notes for Sales Agreement Management from Yokohama to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Sales Agreement Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Sales Agreement Management to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-salesagreementmanagement-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Sales Agreement Management.  
{#dfrn3-salesagreementmanagement-summary__entry__8}

| Release | Release notes |
|-|-|
| Yokohama | [REST APIs for Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=yokohama&ft:locale=en-US) :   Import, export, and synchronize sales agreements with external systems through REST APIs. [Request Tracker on Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=yokohama&ft:locale=en-US) :   Enable agents to monitor the progress of sales agreement creation from quotes by using the Request Tracker. |
| Zurich | No updates for this release. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Sales Agreement Management features.  
{#dfrn3-salesagreementmanagement-summary__entry__14}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Removed

Between your current release family and Zurich, some Sales Agreement Management features or functionality were removed.  
{#dfrn3-salesagreementmanagement-summary__entry__20}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Sales Agreement Management features or functionality were deprecated.  
{#dfrn3-salesagreementmanagement-summary__entry__26}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Sales Agreement Management.  
{#dfrn3-salesagreementmanagement-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | Important: Sales Agreement Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Zurich | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Sales Agreement Management we have noted them here.  
{#dfrn3-salesagreementmanagement-summary__entry__38}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Sales Agreement Management we have noted them here.  
{#dfrn3-salesagreementmanagement-summary__entry__44}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Sales Agreement Management, such as specific requirements or compliance levels.  
{#dfrn3-salesagreementmanagement-summary__entry__50}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Sales Agreement Management we have noted them here.  
{#dfrn3-salesagreementmanagement-summary__entry__56}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Sales Agreement Management we have noted them here.  
{#dfrn3-salesagreementmanagement-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | * REST APIs enable customers to synchronize sales agreements with external systems. * Monitor the progress of sales agreement creation from quotes. See [Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | No updates for this release. |
[ ]


