--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Service Catalog release notes for upgrades from Yokohama to Zurich # Combined Service Catalog release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Catalog Release Notes for Upgrades from Yokohama to Zurich This consolidated guide assists ServiceNow customers in preparing for and understanding the key updates to Service Catalog when upgrading from the Yokohama release to the Zurich release. It includes new features, changes, activation details, and important considerations relevant to the upgrade process, enabling customers to better leverage Service Catalog capabilities and plan their implementation accordingly. Show full answer Show less ## New Features * **Yokohama Release:** Users can create or edit catalog items in supported non-English languages directly in Catalog Builder, facilitating localized catalog management. * **Zurich Release:** * Catalog item creators can now build complex catalog items within Catalog Builder, including creating, editing, or deleting client scripts, configuring questions, and setting dynamic and advanced reference qualifiers. * The new **Catalog browse component** in UI Builder allows requesters to browse catalog items hierarchically by catalog, category, or subcategory in custom Next Experience UI pages, with grid/list views and search functionality for easier item discovery. * Additional enhancements help requesters complete forms faster by pre-filling key-value pairs and enable drag-and-drop attachment uploads for quicker submissions. ## Changes * **Yokohama:** Introduced an accessibility checker button in the TinyMCE toolbar to identify and resolve accessibility issues during catalog item creation. * **Zurich:** * Added the `glide.sc.deletedraftitemonversionchange` property to control whether saved catalog item drafts are deleted upon modification. * Enhanced lookup questions with **Dynamic Lookup Choices** allowing choices sourced directly from specific table fields and dynamic dependent lookups that refresh based on other field values. * **Enhanced Sorting Control** for lookup fields with the new `refacorderby` attribute, providing customizable and logical sorting of options in select boxes, list collectors, and multiple choice fields. ## Removed and Deprecated Features There were no removals or deprecations of Service Catalog features between Yokohama and Zurich releases. ## Activation and Requirements * Service Catalog remains an AI Platform feature active by default in both Yokohama and Zurich releases. * No additional or changed browser requirements or additional prerequisites were introduced for Service Catalog in these releases. ## Accessibility and Localization * Accessibility improvements include the TinyMCE toolbar checker introduced in Yokohama for catalog item creation; no new accessibility updates were added in Zurich. * Localization support was enhanced in Yokohama by enabling catalog item creation and editing in supported non-English languages; no further localization changes were noted in Zurich. ## Key Outcomes for ServiceNow Customers * Customers upgrading to Zurich can expect improved catalog item creation capabilities that support complex configurations and scripting within Catalog Builder, enabling more flexible and powerful catalog management. * The new Catalog browse component enhances the end-user experience by providing intuitive navigation and search across catalog items in custom UI pages. * Dynamic lookup enhancements and sorting controls streamline user input during catalog requests, improving form usability and accuracy. * Accessibility tools integrated into the editor help maintain compliance and improve catalog item quality. * Localization features allow global teams to work in their preferred languages, increasing adoption and reducing errors. Consolidated page of all release notes for Service Catalog from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Catalog release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Catalog to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicecatalog-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Service Catalog. {#dfrn3-servicecatalog-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Use non-English language for creating or editing catalog items](https://www.servicenow.com/docs/access?context=create-item-cat-builder&family=yokohama&ft:locale=en-US) : Enable your users to use supported languages when creating or editing catalog items. A non-English language user can create or edit a catalog item in their language that is supported in Catalog Builder. For example, if a Spanish language user logs in to Catalog Builder and creates or edits an item, the Spanish version of the item is created or updated. | | Zurich | [Create complex catalog items in Catalog Builder](https://www.servicenow.com/docs/access?context=create-client-scripts-in-catalog-builder&family=zurich&ft:locale=en-US) : Enable catalog item creators to create complex catalog items effortlessly in Catalog Builder. They can create, edit, or delete client scripts to build a complex catalog item. Creators can also configure questions, set dynamic and advanced reference qualifiers, and scripted default values. [Use Catalog browse component](https://www.servicenow.com/docs/access?context=catalog-builder&family=zurich&ft:locale=en-US) : Use the Catalog browse component in UI Builder to add catalog item browsing in your custom pages. Drag it onto the Next Experience UI page to use the Catalog browse component. The component enables requesters to explore and request items from various catalogs and categories, providing a hierarchical view to sort by catalog, category, or subcategory. The component provides a grid or list view for items and a search function to search for items as needed. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Service Catalog features. {#dfrn3-servicecatalog-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | [Accessibility checker in the toolbar](https://www.servicenow.com/docs/access?context=service-catalog-accessibility-checker&family=yokohama&ft:locale=en-US) : Identify and resolve accessibility related issues during catalog item generation through a new accessibility checker button in the TinyMCE toolbar in Service Catalog. | | Zurich | [A property to delete a draft of catalog item](https://www.servicenow.com/docs/access?context=save-draft-catalog-item&family=zurich&ft:locale=en-US) : Use the property glide.sc.delete_draft_item_on_version_change to determine whether to delete a saved draft of a catalog item on its modification. [Dynamic Lookup Choices and Enhanced Table Sourcing](https://www.servicenow.com/docs/access?context=t_CreateAVariableForACatalogItem&family=zurich&ft:locale=en-US) : Lookup questions are now more flexible and user-friendly. You can effortlessly display choices directly from a specific table field, offering similar ease for select box configurations. Additionally, create dynamic dependent lookups where the choices refresh automatically based on the values selected in other fields on the same form, guiding users to more relevant selections. [Enhanced Sorting Control for Lookup Fields](https://www.servicenow.com/docs/access?context=t_CreateAVariableForACatalogItem&family=zurich&ft:locale=en-US) : Customize the display order in lookup select boxes, look up multiple choice, and list collector fields with the new ref_ac_order_by attribute. This attribute enables options to be sorted primarily by a specified data column, and then by their display label, providing a more logical and predictable presentation for users. | [ ] ## Removed Between your current release family and Zurich, some Service Catalog features or functionality were removed. {#dfrn3-servicecatalog-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Service Catalog features or functionality were deprecated. {#dfrn3-servicecatalog-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Catalog. {#dfrn3-servicecatalog-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Service Catalog is a ServiceNow AI Platform feature that is active by default. | | Zurich | Activation information : Service Catalog is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Catalog we have noted them here. {#dfrn3-servicecatalog-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Catalog we have noted them here. {#dfrn3-servicecatalog-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Catalog, such as specific requirements or compliance levels. {#dfrn3-servicecatalog-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | Accessibility information : Accessibility checker in the TinyMCE toolbar enables you to identify and resolve accessibility related issues when creating a catalog item in Service Catalog. See [Accessibility checker in the toolbar](https://www.servicenow.com/docs/access?context=service-catalog-accessibility-checker&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Catalog we have noted them here. {#dfrn3-servicecatalog-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Catalog we have noted them here. {#dfrn3-servicecatalog-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * Enable your users to experience the flexibility of using supported languages when creating or editing catalog items in Catalog Builder. * Identify and resolve accessibility-related issues during catalog item generation through a new accessibility checker button in the TinyMCE toolbar in Service Catalog. See [Service Catalog](https://www.servicenow.com/docs/access?context=service-catalog&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Enable catalog item creators to create complex catalog items in Catalog Builder with ease. They can create, edit, or delete client scripts, or create advanced reference qualifiers. * Help requesters complete catalog item forms faster on portals and Next Experience UIs using caller-provided key-value pairs that pre-fill catalog item forms. * Ease the work of catalog item requesters by letting them drag one or more attachments directly onto the form for faster submissions. * Use the Catalog browse component for an enhanced catalog item browsing experience on the Next Experience UI for catalog users. See [Service Catalog](https://www.servicenow.com/docs/access?context=service-catalog&family=zurich&ft:locale=en-US) for more information. | [ ]