--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Yokohama to Zurich # Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Graph Connector Integration for Claroty CTD Release Notes (Yokohama to Zurich) This document consolidates the release notes for the Service Graph Connector Integration for Claroty CTD, covering upgrades from Yokohama to Zurich releases. It helps ServiceNow customers understand new features, changes, and important upgrade instructions relevant to this integration, ensuring smooth transition and optimal use of the Service Graph Connector within their Configuration Management Database (CMDB). Show full answer Show less ## Key Features Introduced (Yokohama Release) * **Class Mappings:** Customers can use the Claroty CTD SGC Class Mappings table to view available class mappings and their targeted CMDB classes, improving data alignment in the CMDB. * **Empty Rack Slot Filtering:** The integration now removes empty rack slots during import to prevent importing blank rack slots into the CMDB, enhancing data accuracy. * **Firmware Version Capture:** The Firmware Installation \[cmdbfirmwareinstall\] table enables capturing firmware versions of Claroty CTD devices, aiding in detailed asset tracking. * **OT Entity Update Stability:** The new `irecriterionattribute` in the OT Entity \[cmdbotentity\] table acts as a criterion attribute to avoid entity update issues during synchronization. * **Serial Number Data Cleanup:** A fix script automatically runs on plugin upgrade to clean serial number records in the Source \[sysobjectsource\] table, preventing null pointer exceptions when serial numbers and MAC addresses match. ## Upgrade Considerations * No changes, removals, or deprecations were reported between Yokohama and Zurich releases for this integration. * Before upgrading to Zurich, customers should review and complete any pre- and post-upgrade tasks to ensure a smooth upgrade process. ## Activation Information The Service Graph Connector Integration for Claroty CTD is available through the ServiceNow Store. Customers should request and install it from the Store, where Claroty CTD version 5.1 is also supported. The ServiceNow Store provides cumulative release notes and version history for reference. ## Additional Notes * No updates were noted for additional requirements, browser compatibility, accessibility, or localization between Yokohama and Zurich. * Customers are encouraged to refer to the Claroty CTD documentation for detailed guidance on using the new features. Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Graph Connector Integration for Claroty CTD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Graph Connector Integration for Claroty CTD to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Service Graph Connector Integration for Claroty CTD. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : Use the Claroty CTD SGC Class Mappings table to view the available class mappings and targeted CMDB classes. [Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=yokohama&ft:locale=en-US) : During import, empty rack slots are removed to avoid importing them into the CMDB. [Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : Use the Firmware Installation \[cmdb_firmware_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices. [Use the ire_criterion_attribute in the OT Entity \[cmdb_ot_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : The ire_criterion_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues. [Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : Clean up the serial number \[cmdb_serial_number\] records imported into the Source \[sys_object_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Service Graph Connector Integration for Claroty CTD features. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Service Graph Connector Integration for Claroty CTD features or functionality were removed. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Service Graph Connector Integration for Claroty CTD features or functionality were deprecated. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Graph Connector Integration for Claroty CTD. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Note: Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application. Important: Service Graph Connector Integration for Claroty CTD is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Graph Connector Integration for Claroty CTD, such as specific requirements or compliance levels. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * View the class mappings available for the Service Graph Connector using the new Class Mappings menu * Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database (CMDB). * Use the Firmware Installation \[cmdb_firmware_install\] table to capture the firmware version. * Avoid OT entity update issues by using the new ire_criterion_attribute attribute on the OT Entity \[cmdb_ot_entity\] table. * Clean the serial record entries from the Source \[sys_object_source\] table using a fix script. See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]