--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Service Portfolio Management release notes for upgrades from Yokohama to Zurich # Combined Service Portfolio Management release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Portfolio Management release notes for upgrades from Yokohama to Zurich This consolidated guide assists ServiceNow customers in preparing for upgrades of Service Portfolio Management from the Yokohama release family to Zurich. It summarizes new features, changes, and key information relevant to the upgrade process and ongoing product use. Show full answer Show less ## Key Features * **Service Portfolio Management Enhancements (Yokohama):** * Improved options to edit and manage service portfolios, including lifecycle fields aligned with the Common Service Data Model (CSDM) version 5.0. * Enhanced ability to remap taxonomy nodes, allowing entire taxonomy branches to be moved between portfolios with their child nodes, as well as inserting nodes between existing ones or services. * Updated labeling of technical services from "Technical Service" to "Technology Management Service" across the platform to align with CSDM, while the service offering label remains unchanged. * **Zurich Release Updates:** * Introduced the Coral theme as the default appearance for new portals, web, and mobile experiences with Next Experience or Core UI, featuring brand-neutral illustrations and a dark mode option for web and mobile. * Monitoring setup enhancements now allow choosing any service from the cmdbciservice table or its child tables when adding applications for monitoring, with a new application type field added to monitored applications. * Service portfolios can be edited to support compliance with the Digital Operational Resilience Act (DORA), including key fields such as Managed by, Department, Company, support for selecting multiple contracts, and deleting portfolios or taxonomy nodes from the Digital Portfolio Management scope. ## Upgrade and Activation Information * The Service Portfolio Management Core plugin \[com.snc.serviceportfoliocore\] is included by default for customers licensed for IT Service Management in both Yokohama and Zurich releases. * Before upgrading, customers should review and complete recommended pre- and post-upgrade tasks to ensure a smooth transition. ## Other Considerations * No features were removed or deprecated between Yokohama and Zurich releases. * No changes were reported regarding additional requirements, browser compatibility, accessibility, or localization for Service Portfolio Management across these releases. ServiceNow customers upgrading from Yokohama to Zurich can expect improved portfolio management flexibility, updated service labeling aligned with CSDM standards, enhanced user experience with new themes, and capabilities to better support regulatory compliance such as DORA. Consolidated page of all release notes for Service Portfolio Management from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Portfolio Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Portfolio Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-serviceportfoliomanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Service Portfolio Management. {#dfrn3-serviceportfoliomanagement-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Edit and manage service portfolios in Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-edit-manage-portfolios&family=yokohama&ft:locale=en-US) : Use the updated options to edit and manage your service portfolios: * [Manage the CSDM life cycle fields in Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-lifecycle-fields&family=yokohama&ft:locale=en-US) * [Remap service portfolio taxonomy nodes in Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-remap-taxo-nodes&family=yokohama&ft:locale=en-US) [Use Service Portfolio Management services](https://www.servicenow.com/docs/access?context=SPM2-services&family=yokohama&ft:locale=en-US) : Recognize the updated label for technical services. The updated label aligns with the CSDM, version 5.0. Even though the table name hasn't changed, the services label is updated in the Service Portfolio Management application and in all ServiceNow applications or workspace environments that display services. The label for service offerings remains the same for all releases: Service offering in the \[service_offering\] table.{#dfrn3-serviceportfoliomanagement-summary__entry__13} | Table name | Label in Xanadu and prior releases | Label in Yokohama and later releases | |-|-|-| | \[cmdb_ci_service_technical\] | Technical Service | Technology Management Service | [Table 1. Updated label for technical services] | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Service Portfolio Management features. {#dfrn3-serviceportfoliomanagement-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. Enhancements to the Web and installed apps monitoring setup : The process of adding an application for monitoring has been updated to enable you to choose any service from the cmdb_ci_service table or its child tables. The application type filed was added to the monitored applications list. | [ ] ## Removed Between your current release family and Zurich, some Service Portfolio Management features or functionality were removed. {#dfrn3-serviceportfoliomanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Service Portfolio Management features or functionality were deprecated. {#dfrn3-serviceportfoliomanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Portfolio Management. {#dfrn3-serviceportfoliomanagement-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | Activation information : The Service Portfolio Management Core plugin \[com.snc.service_portfolio_core\] is available by default for IT Service Management licensed customers. For more information, see [Activate](https://www.servicenow.com/docs/access?context=activate-SPM2-plugin&family=yokohama&ft:locale=en-US). | | Zurich | Activation information : The Service Portfolio Management Core plugin \[com.snc.service_portfolio_core\] is available by default for IT Service Management licensed customers. For more information, see [Activate](https://www.servicenow.com/docs/access?context=activate-SPM2-plugin&family=zurich&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Portfolio Management, such as specific requirements or compliance levels. {#dfrn3-serviceportfoliomanagement-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__68} | Release | Release notes | |-|-| | Yokohama | * Use the added options to edit and manage your service portfolios. * Add life cycle fields to the taxonomy node records of your portfolios to align with the Common Service Data Model (CSDM). * Added more flexibility to remap taxonomy nodes. You can move an entire branch of a taxonomy from one portfolio to another, including the automatic move of its child nodes. * Reparent taxonomy nodes when you move them to a new location in a portfolio. You can also add a new taxonomy node in the middle of an existing portfolio, either between two nodes or between a node and a service. * Recognize the updated label for technical services. See [Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Edit your service portfolios to comply with the new Digital Operational Resilience Act (DORA) standards: * The Service portfolio record view includes the following key fields that are important for DORA compliance: Managed by, Department, and Company fields. * Select multiple contracts in the Contracts field. * Delete the service portfolio or taxonomy node from the Digital Portfolio Management (DPM) scope. See [Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]