--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined SQL API release notes for upgrades from Yokohama to Zurich # Combined SQL API release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined SQL API release notes for upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with critical information about upgrading the SQL API from Yokohama to Zurich. It outlines new features, upgrade prerequisites, activation steps, and additional requirements to help customers smoothly transition and leverage enhanced data access capabilities. Show full answer Show less ## Key Features * **Live Connect Access:** The Zurich release introduces ServiceNow Live Connect, enabling direct, query-only access to ServiceNow instance data using ODBC and JDBC drivers without the need to export or replicate data. * **Integration with BI Tools:** Customers can connect standard BI and data analysis platforms (e.g., Power BI, DBvisualizer) directly to ServiceNow data using SQL API, facilitating seamless data analysis and reporting. * **Read-Only Data Access:** Live Connect enforces read-only operations to protect ServiceNow records from unintended changes, allowing access only to specified tables. * **Efficient Data Queries:** Targeted SQL queries reduce network overhead, optimize data pipelines, and improve performance by retrieving only necessary data. * **Merge with External Data:** Enables combining ServiceNow data with third-party datasets in data lakes and analytical platforms for comprehensive insights. ## Upgrade and Activation Information * Before upgrading to Zurich, customers must complete both pre- and post-upgrade tasks to ensure a successful transition. * ServiceNow provides a free SOAP-based ODBC client, but customers with an active RaptorDB Pro entitlement are encouraged to migrate to the REST-based SQL API client by configuring both server and client components. * The Live Connect plugin (com.glide.rest.sqlapiserver) must be activated on the ServiceNow instance and requires RaptorDB Pro entitlement. * SQL API ODBC and JDBC drivers must be downloaded from the ServiceNow Store and installed on client machines to enable connectivity. * While the SQL API drivers are freely available to any valid ServiceNow account holder, connection to the ServiceNow instance requires the server-side plugin activation. ## Changes, Deprecations, and Removals There were no updates, removals, or deprecations to SQL API features between Yokohama and Zurich, indicating stability in existing functionality aside from the new features introduced. ## Additional Considerations * No new browser, accessibility, or localization requirements were introduced in this release. * Customers should review ServiceNow guidance on configuring the REST-based SQL API client for migration and activating Live Connect to maximize benefits. Consolidated page of all release notes for SQL API from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family SQL API release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading SQL API to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-sqlapi-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Upgrade information : ServiceNow provided customers with a free SOAP‑based ODBC client. If you have an active RaptorDB Pro entitlement, you can migrate to the REST‑based SQL API client by completing the required configuration on both the server and client sides. For more information, see [Configure](https://www.servicenow.com/docs/access?context=configuring-sql-api&family=zurich&ft:locale=en-US). | [ ] ## New features Between your current release family and Zurich, new features were introduced for SQL API. {#dfrn3-sqlapi-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&family=zurich&ft:locale=en-US) : The ServiceNow Live Connect enables you to access your ServiceNow instance data through ODBC and JDBC drivers. Using SQL API, you can directly access your instance data from third-party BI tools and other data analysis applications without exporting or replicating your data. The ServiceNow Live Connect plugin uses ServiceNow web services support for a query-only interface. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing SQL API features. {#dfrn3-sqlapi-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some SQL API features or functionality were removed. {#dfrn3-sqlapi-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some SQL API features or functionality were deprecated. {#dfrn3-sqlapi-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate SQL API. {#dfrn3-sqlapi-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Live Connect is a ServiceNow feature that is available with the activation of Live Connect plugin (com.glide.rest.sqlapiserver). The ServiceNow instance requires RaptorDB Pro entitlement to activate the SQL API server-side plugin. The SQL API drivers are freely available for download by anyone with a valid account to the ServiceNow Store. However, the SQL API client would not be able to connect to the ServiceNow instance until the server-side plugin is enabled. For more information, see [Install Live Connect on your ServiceNow instance](https://www.servicenow.com/docs/access?context=install-sql-api-plugin&family=zurich&ft:locale=en-US). Important: Live Connect is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Additional requirements : You must download the SQL API ODBC and JDBC drivers on your client machine. These drivers enable your BI tools and data analysis platforms to connect to your ServiceNow data and run the Live Connect queries. You can download the ODBC and JDBC drivers from ServiceNow store. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for SQL API, such as specific requirements or compliance levels. {#dfrn3-sqlapi-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Query your ServiceNow data directly without replicating it to external repositories or data warehouses. * Access data using read-only operations to prevent unintended changes to your ServiceNow records. Allow access only to the desired tables. * Integrate standard BI platforms such as Power BI, DBvisualizer, and other ODBC/JDBC-compatible tools directly with your ServiceNow data. * Merge your ServiceNow data with third-party datasets in your data lakes and analytical platforms for comprehensive analysis. * Write targeted SQL queries to retrieve only the data you need, reducing network overhead on data pipeline and data transformation, and improving performance. For more information, see [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&family=zurich&ft:locale=en-US). | [ ]