--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined UI Builder release notes for upgrades from Yokohama to Zurich # Combined UI Builder release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined UI Builder Release Notes for Upgrades from Yokohama to Zurich This document consolidates all key updates, new features, changes, and important upgrade information for ServiceNow UI Builder between the Yokohama and Zurich release families. It is designed to help you prepare for upgrading UI Builder to Zurich by outlining essential pre- and post-upgrade tasks and highlighting what's new and improved. Show full answer Show less ## New Features * **Now Assist Panel:** Introduced in UI Builder Version 28.2, the Now Assist panel enables you to build pages more efficiently by adding components, binding data, adjusting layouts, and gaining page insights such as component counts, data resource details, and access permissions. * **Test Values in Component Builder:** Simulate page parameters to preview and validate component behavior during development, enhancing testing capabilities. * **Generative AI Integration:** Easily add AI-driven capabilities to any page, component, or controller, enabling smarter, AI-enhanced user experiences. * **Conversational Help:** Ask questions directly in the Now Assist panel to get immediate AI-powered guidance without leaving the UI Builder environment. * **Custom Components:** Build and configure reusable custom components for use across multiple pages and experiences, facilitating modular design and content reuse. ## Changes * **Floating Now Assist Panel:** The Now Assist panel is now a drag-enabled floating window (replacing the fixed panel), improving workflow flexibility and visibility. * **Page Type Specification:** A new "Page Type" dropdown in the Create a Page wizard helps identify and filter pages within large experiences, improving page management. * **Enhanced Experience View:** Pages and variants are collapsed by default for a cleaner interface; search functionality supports filtering by name, URL, URL type, or variant; and pagination is enabled when more than 10 pages exist. * **Event Tracking for Unsaved Changes:** Easily identify components with unsaved changes by adding tracking events. * **Alert Auto-Dismiss Configuration:** Alerts can be set to auto-dismiss globally across an experience or individually via events, streamlining user notifications. * **Cross-Experience Page Sharing:** Share and reuse pages across different workspaces without switching contexts or rebuilding, saving time and simplifying maintenance. ## Removed and Deprecated Features There are no removals or deprecations of UI Builder features from Yokohama to Zurich. ## Activation and Additional Information * **Activation:** UI Builder is active by default. Updates to the latest version can be installed via the ServiceNow Store. * **Browser Support:** Internet Explorer is not supported for UI Builder. * **Accessibility:** Expanded drop-down menus for column properties are compatible with screen readers, enhancing accessibility compliance. ## Practical Benefits for ServiceNow Customers Upgrading to the Zurich release enhances your UI Builder experience by introducing AI-powered development assistance, improved page management, and reusable components. These features enable faster, more intuitive building and maintenance of user interfaces while supporting accessibility and cross-experience efficiency. The floating Now Assist panel and enhanced search/filter capabilities offer a streamlined workflow tailored for large-scale UI projects. Consolidated page of all release notes for UI Builder from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family UI Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading UI Builder to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-uibuilder-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for UI Builder. {#dfrn3-uibuilder-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Build pages and gain page insights using the Now Assist panel in UI Builder.](https://www.servicenow.com/docs/access?context=using-ui-builder-agent&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions. [Add test values in Component Builder](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development. [Utilize AI on pages you are building](https://www.servicenow.com/docs/access?context=add-skill&family=zurich&ft:locale=en-US) : Easily add generative AI capabilities to any page, component, or controller [Get conversational help with the Now Assist panel](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder. [Build and customize components](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : Build custom components and configure them to be used across pages and experiences. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing UI Builder features. {#dfrn3-uibuilder-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Use the floating Now Assist panel to streamline your workflow](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility. [Specify your page type in the Create a page wizard](https://www.servicenow.com/docs/access?context=create-page&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages. [Explore the newly enhanced Experience view](https://www.servicenow.com/docs/access?context=nav-uib&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Experience view has improved usability in the following ways: * Pages and their variants appear collapsed by default for a cleaner, more focused view. * Locate pages and variants with ease utilizing the search field. * Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list. * Pagination is automatically enabled when 10 or more pages are present. [Add events to track components with unsaved changes](https://www.servicenow.com/docs/access?context=dirty-state-event&family=zurich&ft:locale=en-US) : Use an event to quickly identify modified components. [Configure alerts to auto-dismiss](https://www.servicenow.com/docs/access?context=uib-configure-alerts&family=zurich&ft:locale=en-US) : Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event. [Use pages across experiences](https://www.servicenow.com/docs/access?context=use-across-pages&family=zurich&ft:locale=en-US) : Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. | [ ] ## Removed Between your current release family and Zurich, some UI Builder features or functionality were removed. {#dfrn3-uibuilder-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some UI Builder features or functionality were deprecated. {#dfrn3-uibuilder-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate UI Builder. {#dfrn3-uibuilder-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store. Important: UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Browser requirements : Internet Explorer isn't supported for UI Builder. | [ ] ## Accessibility information Review details on accessibility information for UI Builder, such as specific requirements or compliance levels. {#dfrn3-uibuilder-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : The expanded drop-down menus for column properties can be read by screen readers. | [ ] ## Localization information If there are specific localization considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage. * Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities. * Get instant conversational help within UI Builder through the Now Assist Panel. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=zurich&ft:locale=en-US) for more information. | [ ]