--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Workspace release notes for upgrades from Yokohama to Zurich # Combined Workspace release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Workspace Release Notes for Upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with a clear reference for upgrading Workspace from the Yokohama release to the Zurich release. It combines information about new features, changes, removals, deprecations, activation, requirements, and accessibility across these releases to assist in upgrade planning and execution. Show full answer Show less ## Upgrade Preparation Before upgrading Workspace to the Zurich release, customers should review and complete any necessary pre- and post-upgrade tasks. However, there are no specific updates or changes documented between Yokohama and Zurich for Workspace features, activation, or additional requirements, indicating a smooth upgrade process without major modifications. ## Features and Changes * **New Features:** No new Workspace features were introduced between Yokohama and Zurich. * **Changes and Removals:** No changes or removals of Workspace features or functionality occurred between these releases. * **Deprecations:** There are no deprecated Workspace features noted in this upgrade path. ## Activation and Requirements * **Activation:** Workspace is part of the ServiceNow AI Platform and is active by default, with no activation changes from Yokohama to Zurich. * **Browser Requirements:** Workspace does not support mobile devices, Internet Explorer, or legacy Microsoft Edge. Supported browsers include Microsoft Edge-Chromium and others listed in the ServiceNow Browser Support documentation. ## Accessibility Yokohama release introduced the **Screen Summarization** feature, designed to assist visually impaired and low-vision users by providing AI-generated summaries of workspace pages. These summaries work with screen readers to reduce navigation and comprehension time. This feature requires installation via the ServiceNow Store. No additional accessibility updates were made in Zurich. ## Localization and Highlights * There are no localization changes between Yokohama and Zurich for Workspace. * Yokohama introduced enhancements such as navigation improvements with larger cards, sorting, favorites, collapsible content in email templates, role-based access control in activity streams, and advanced list features. No further updates were made in Zurich. ## What to Expect Upgrading Workspace from Yokohama to Zurich is straightforward due to the lack of new features, changes, or removals. Customers can continue to leverage existing Workspace capabilities including AI-powered accessibility features and enhanced UI elements introduced in Yokohama, without disruption. Consolidated page of all release notes for Workspace from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Workspace to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-workspace-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Workspace. {#dfrn3-workspace-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Workspace features. {#dfrn3-workspace-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Workspace features or functionality were removed. {#dfrn3-workspace-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Workspace features or functionality were deprecated. {#dfrn3-workspace-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Workspace. {#dfrn3-workspace-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Workspace is a ServiceNow AI Platform feature that is active by default. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | Browser requirements : Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge-Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Workspace, such as specific requirements or compliance levels. {#dfrn3-workspace-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | Accessibility information : [Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=yokohama&ft:locale=en-US) : Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | * Navigate form templates with larger cards, sorting preferences, and favorites. * Add collapsible content to email templates and attach a display to knowledge base links. * Leverage the latest workspace features for email composer in the Core UI. * Use lists that have additional condition builder fields, infinite scroll, live updates, and saved temporary lists. * Provide role-based access control for viewing and editing tables in the Activity stream. See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]