--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-yokohama-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zy bundleId : - delta3zy --- # Combined Zero Copy Connector for ERP release notes for upgrades from Yokohama to Zurich # Combined Zero Copy Connector for ERP release notes for upgrades from Yokohama to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 11 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Zero Copy Connector for ERP Release Notes for Upgrades from Yokohama to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive guide for upgrading the Zero Copy Connector for ERP from the Yokohama release to the Zurich release. It covers new features, changes, deprecations, activation, and additional requirements to ensure a smooth upgrade and optimal use of the product. Show full answer Show less ## Important Upgrade Information * Before upgrading to Zurich, run the **Scheduled Extraction V2 Move fix script** to migrate scheduled extractions to a new scheduling engine. * Review and complete all pre- and post-upgrade tasks detailed in the notes to maintain system stability and functionality. ## Key Features Introduced Between Yokohama and Zurich * **Dashboard Enhancements:** Visualize transaction data through charts and graphs on the home page. * **Content Packs:** Use prebuilt ERP content packs and data products to accelerate setup and application development across Source to Settle, Quote to Cash, and Enterprise Data Foundation processes. * **Model Management Improvements:** Preview entities in Model Manager, export/import custom models between instances, and use AI-assisted entity discovery with ServiceNow Otto agentic AI workflows. * **Security and Access Controls:** Configure SAP Secure Network Communication (SNC) with certificate-based authentication, set role-based access on model operations, and control AI agent data access privileges. * **Enhanced Connectivity:** Support for SAP ECC and SAP S/4HANA as primary connectors, access SAP SuccessFactors data via OData V2 APIs, and connect to ERP systems without Service Discovery using Swagger or Postman metadata. * **AI and Automation:** Utilize generative AI skills enabled by default for new installs or unconfigured skills, and leverage AI for faster model entity input/output creation using scriptable APIs. * **Debugging and Monitoring:** View session-level debugging logs within Zero Copy Connector for ERP and export transaction logs for auditing and troubleshooting. * **OAuth 2.0 Support:** Securely authenticate to external ERP systems using OAuth authorization code flow for OData calls. * **UI and User Experience:** New Coral theme with dark mode option for portals, web, and mobile experiences enhances usability and reduces eye strain. ## Key Changes and Updates * Application and component renaming for clarity: ERP Data Hub renamed to Zero Copy Connector for ERP; ERP Canvas renamed accordingly; ERP Contact Packs renamed to ERP Data Products. * Introduction of a system property (`snerpintegration.resultpagesize`) to control the number of records retrieved per extraction, defaulting to 50. * Visibility of model version numbers to verify if production instances have the latest updates. * Additional role configuration required for agentic workflows and AI agents to ensure proper execution based on user access roles. * Entity cards now display detailed metadata such as data source, retrieval scope, and last retrieval timestamp. ## Removed and Deprecated Features * No features or functionality were removed in the Zurich release. * The `snerpintegration.enableJobModification` property was removed starting from Yokohama and is no longer necessary for scheduling extractions. ## Activation and Installation Zero Copy Connector for ERP is available for installation via the ServiceNow Store. Customers should request the application from the store and refer to cumulative version history release notes for updates. ## Additional Requirements and Compatibility * Supports integration only with SAP ECC and SAP S/4HANA systems. * No changes to browser requirements from Yokohama to Zurich. ## Accessibility and Localization * Zurich introduces a dark theme option within the Coral theme to improve readability and reduce eye strain. * No new localization considerations were introduced. ## Practical Implications for ServiceNow Customers Upgrading to Zurich enhances your ability to integrate ERP data with improved security, AI-assisted modeling, and broader connectivity options. Enhanced dashboards and debugging tools facilitate better monitoring and troubleshooting. The introduction of role-based security and AI data access controls ensures compliance with your organizational policies. Leveraging ERP Data Products accelerates application development across key business processes. Ensure to perform the recommended upgrade tasks and review role configurations for AI workflows to fully benefit from the Zurich enhancements. Consolidated page of all release notes for Zero Copy Connector for ERP from Yokohama to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connector for ERP release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Zero Copy Connector for ERP to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-zerocopyconnectorforerp-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Upgrade information : If you have existing scheduled extractions and have upgraded to Zurich, run the Scheduled Extraction V2 Move fix script to place scheduled extractions in a new table where scheduling is done by the scheduled scripts engine. For detailed steps, see [Run fix scripts](https://www.servicenow.com/docs/access?context=t_RunFixScripts&family=zurich&ft:locale=en-US). | [ ] ## New features Between your current release family and Zurich, new features were introduced for Zero Copy Connector for ERP. {#dfrn3-zerocopyconnectorforerp-summary__entry__8} | Release | Release notes | |-|-| | Yokohama | [Zero Copy Connector for ERP dashboard](https://www.servicenow.com/docs/access?context=erpc-obtaining-erp-canvas-metrics-and-statistics&family=yokohama&ft:locale=en-US) : View charts and graphs about transactions on the home page dashboard. [Implement and deploy faster with ERP content packs](https://www.servicenow.com/docs/access?context=erp-canvas-content-packs&family=yokohama&ft:locale=en-US) : Use prebuilt content packs containing models to get Zero Copy Connector for ERP running on your instance faster. [Preview entities in the Model Manager](https://www.servicenow.com/docs/access?context=erpc-add-entity-to-model-op&family=yokohama&ft:locale=en-US) : Preview operations, fields, values, inputs, and outputs in the Zero Copy Connector for ERP Model Manager instead of having to open App Engine Studio. [View detailed software information](https://www.servicenow.com/docs/access?context=view-erp-system-information&family=yokohama&ft:locale=en-US) : View software information including machine type, node name, supported database, and more. [Export and import Zero Copy Connector for ERP custom models](https://www.servicenow.com/docs/access?context=erpc-export-and-import-custom-models&family=yokohama&ft:locale=en-US) : Share custom models between instances using export and import instead of re-creating the custom models. [Use an SAP Secure Network Communication (SNS) connection](https://www.servicenow.com/docs/access?context=set-up-erp-integration-connection&family=yokohama&ft:locale=en-US) : Configure an SAP Secure Network Communication (SNC) connection to have a certificate-based authentication to access SAP production data based on X.509. [Control model manager field names](https://www.servicenow.com/docs/access?context=erpc-edit-mapped-value-name-in-model-manager&family=yokohama&ft:locale=en-US) : Manually edit and maintain model manager fields for a more customizable model management experience. [More easily create a new table transform map from an extraction table](https://www.servicenow.com/docs/access?context=erpc-create-table-transform-map-from-extraction-table&family=yokohama&ft:locale=en-US) : Select and map source fields with target fields when creating a table transform map from an extraction table. [Enhanced $orderby OData query capability](https://www.servicenow.com/docs/access?context=erp-data-hub-odata-query-capabilities&family=yokohama&ft:locale=en-US) : Specify the order, ascending or descending, in which data should be returned from an output variable. [Use guided tours in Zero Copy Connector for ERP](https://www.servicenow.com/docs/access?context=guided-tours-in-erp-canvas&family=yokohama&ft:locale=en-US) : Learn about features and complete tasks through interactive steps by taking guided tours within Zero Copy Connector for ERP. | | Zurich | [Use agentic AI](https://www.servicenow.com/docs/access?context=now-assist-erp-aiagents-data-explorer-workflow&family=zurich&ft:locale=en-US) : Discover ERP database table information and identify relevant ERP Data Product models using the Explore ERP models agentic AI workflow in ServiceNow Otto for Zero Copy Connector. [ServiceNow Otto for Zero Copy Connector skills](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connectors-skills&family=zurich&ft:locale=en-US) : More easily identify SAP objects like tables, BAPI endpoints, and OData endpoints that can then be used to query the data you need with the ERP Data Query skill. Query SAP standard database tables for data and transactional records using the ERP Data Discovery skill. [Some generative AI skills are turned on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&family=zurich&ft:locale=en-US) : The new default behavior works as follows: * New customers: When you install an AI product, designated skills are turned on automatically. * Existing customers who are upgrading (starting with Australia Early Access): Any previously unconfigured skill is turned on automatically (the skill was never configured and turned on, then turned off again). Previously configured skills that were turned on, then off, remain inactive. [Use AI to discover model entity options](https://www.servicenow.com/docs/access?context=use-ai-to-help-add-an-entity-to-a-model&family=zurich&ft:locale=en-US) : Use ask AI in model manager to obtain detailed entity options by describing the entity you want to add to a model. [Set security on model operations](https://www.servicenow.com/docs/access?context=erp-canvas-set-operation-level-security-on-a-model&family=zurich&ft:locale=en-US) : Apply roles and user group names to control access to create, read, and update model operations. [More easily create model operation entity inputs and outputs using scriptable API](https://www.servicenow.com/docs/access?context=sn_erp_integrationBothAPI&family=zurich&ft:locale=en-US) : Query complex request/response structures faster and easier using scriptable Glide APIs for models instead of Flow Designer. [Check that your production instance has the latest version of a model](https://www.servicenow.com/docs/access?context=erp-use-model-versioning&family=zurich&ft:locale=en-US) : Determine if production and non-production instances are using the same or different versions of a model to check if the latest model updates are on your production instance. [Create and change SAP business entities with IDoc](https://www.servicenow.com/docs/access?context=create-and-change-sap-business-entities-with-idoc&family=zurich&ft:locale=en-US) : Work with SAP business entities that can only be created or changed using IDOC. [Control data access for ERP AI agents](https://www.servicenow.com/docs/access?context=zero-copy-connector-for-erp-ai-agents-use-cases&family=zurich&ft:locale=en-US) : Grant, modify, and revoke AI agent data access with specific read, write, and query privileges. [Use ETag in update operations](https://www.servicenow.com/docs/access?context=erpc-manage-models-read-op&family=zurich&ft:locale=en-US) : Create update operations where ETag is required and OData services are used. The ETag is fetched by default and sent with the update call. [SAP ECC and SAP S/4HANA are now primary connectors](https://www.servicenow.com/docs/access?context=primary-connectors-wdf&family=zurich&ft:locale=en-US) : The SAP ECC and SAP S/4HANA connectors are now primary connectors in Workflow Data Fabric Zero Copy Connectors. [Upload data from SAP SuccessFactors](https://www.servicenow.com/docs/access?context=obtain-data-from-successfactors-using-odata-v2-apis&family=zurich&ft:locale=en-US) : Access data from SAP SuccessFactors using OData V2 APIs and use the information in Zero Copy Connector for ERP models. [Use automatic mapping to map table fields between systems faster](https://www.servicenow.com/docs/access?context=erpc-manage-model-inputs&family=zurich&ft:locale=en-US) : Map table fields between systems faster with automatic mapping. [View session-level debugging logs](https://www.servicenow.com/docs/access?context=debug-zero-copy-connector-for-erp-models&family=zurich&ft:locale=en-US) : View debug logs from within Zero Copy Connector for ERP to obtain information about requests, responses, and payloads without having to open Workflow Studio. [Accelerate the development of Source to Settle-based applications](https://www.servicenow.com/docs/access?context=erp-source-to-settle-data-product&family=zurich&ft:locale=en-US) : Create applications with ERP data more easily by exploring the models in the ERP Data Product for the Source to Settle procurement process. [Use OAuth 2.0 in Zero Copy Connector for ERP](https://www.servicenow.com/docs/access?context=configure-oauth-authorization-code-flow-to-use-in-zero-copy-connector-for-erp&family=zurich&ft:locale=en-US) : Securely validate the user's identity to the external ERP system by executing an OData call to an ERP system, such as SAP, using the OAuth authorization code flow. [More easily connect to an ERP system without Service Discovery enabled](https://www.servicenow.com/docs/access?context=erp-add-a-service-manually&family=zurich&ft:locale=en-US) : Connect to an ERP system, such as SAP, based on metadata from Swagger or Postman. [Use the new models added to the ERP Data Product for Enterprise Data Foundation Masterdata](https://www.servicenow.com/docs/access?context=erp-canvas-content-pack-enterprise-data-models&family=zurich&ft:locale=en-US) : More easily create applications with ERP data using a new set of standard models in the ERP Data Product for Enterprise Data Foundation. [Use the new models added to ERP Data Product for Quote to Cash](https://www.servicenow.com/docs/access?context=erp-canvas-content-pack-sales-order-models&family=zurich&ft:locale=en-US) : More easily create Quote to Cash applications with ERP data using additional credit memo request models in the ERP Data Product for Quote to Cash. [Export Zero Copy Connector for ERP metrics](https://www.servicenow.com/docs/access?context=monitor-export-telemetry-data&family=zurich&ft:locale=en-US) : Export detailed Zero Copy Connector for ERP transaction logs to audit, monitor, and externally analyze and troubleshoot model operations and data flows. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Zero Copy Connector for ERP features. {#dfrn3-zerocopyconnectorforerp-summary__entry__14} | Release | Release notes | |-|-| | Yokohama | [View ERP Integration software information](https://www.servicenow.com/docs/access?context=view-erp-system-information&family=yokohama&ft:locale=en-US) : From the Zero Copy Connector for ERP system form, view detailed system information including machine type, node name, supported database, and Unicode status. [Preview model entities before adding to a model](https://www.servicenow.com/docs/access?context=erp-canvas-preview-entity&family=yokohama&ft:locale=en-US) : In the Model Manager, confirm you are adding the correct entity by examining and verifying read table entities before adding the entity to a model. [ERP Integration application name change](https://www.servicenow.com/docs/access?context=erp-integration-overview&family=yokohama&ft:locale=en-US) : The name of the application has been changed from ERP Data Hub to Zero Copy Connector for ERP. | | Zurich | [Additional system property to specify how many records are retrieved](https://www.servicenow.com/docs/access?context=erp-canvas-system-properties&family=zurich&ft:locale=en-US) : The system property sn_erp_integration.result_page_size has been added to specify the number of records to retrieve from the external system. The default global property for all extractions is set to 50, but can be overridden with this new property. [New icon for outbound messages](https://www.servicenow.com/docs/access?context=create-an-idoc-outbound-message-configuration&family=zurich&ft:locale=en-US) : A new icon is available in the sidebar to help you easily see existing and create new outbound message configurations for IDOC. [View model version](https://www.servicenow.com/docs/access?context=erp-use-model-versioning&family=zurich&ft:locale=en-US) : To help you better understand if your production instance is using the latest version of a model, the version number is visible in the models list and on individual model records. [Enterprise Data Foundation data product](https://www.servicenow.com/docs/access?context=erp-canvas-enterprise-data-foundation-content-pack&family=zurich&ft:locale=en-US) : Additional models, including Business Partner, Chart of Account, Cost Center, and Vendor have been added to the data product for use when interacting with an SAP system. [Quote to Cash data product](https://www.servicenow.com/docs/access?context=erp-canvas-sales-order-content-pack&family=zurich&ft:locale=en-US) : Additional models, including Customer Invoice, Outbound Deliveries, and Service Notification have been added to the data product for use when interacting with an SAP system. [Source to Settle data product](https://www.servicenow.com/docs/access?context=erp-source-to-settle-data-product&family=zurich&ft:locale=en-US) : Additional purchase order models have been added to the data product for use when interacting with an SAP system. [Role configuration required for agentic workflows and AI agents](https://www.servicenow.com/docs/access?context=aia-role-masking&family=zurich&ft:locale=en-US) : Agentic workflows and AI agents included with your applications require additional security configuration. If you select Users with selected roles for your user access security controls for an agentic workflow or AI agent, you must add the installed roles, or they will not execute. See the documentation for the agentic workflow or AI agent for the specific roles you must add. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [System info page displays more details](https://www.servicenow.com/docs/access?context=view-erp-system-information&family=zurich&ft:locale=en-US) : On the system info page, software and other information is shown from the system info table. [Entity cards contain additional information](https://www.servicenow.com/docs/access?context=erpc-add-entity-to-model-op&family=zurich&ft:locale=en-US) : On an entity card, view where data was retrieved from, the scope used during retrieval, and when the data was last retrieved. [ERP Canvas application name change](https://www.servicenow.com/docs/access?context=erp-integration-overview&family=zurich&ft:locale=en-US) : The name of the ERP Canvas application has been changed to Zero Copy Connector for ERP. [ERP Content Packs name change](https://www.servicenow.com/docs/access?context=erp-canvas-content-packs&family=zurich&ft:locale=en-US) : The name of the ERP Contact Packs application has been changed to ERP Data Products. [Updated guided tours](https://www.servicenow.com/docs/access?context=guided-tours-in-erp-canvas&family=zurich&ft:locale=en-US) : The Add Entity and Add Operation guided tours were updated. | [ ] ## Removed Between your current release family and Zurich, some Zero Copy Connector for ERP features or functionality were removed. {#dfrn3-zerocopyconnectorforerp-summary__entry__20} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Zero Copy Connector for ERP features or functionality were deprecated. {#dfrn3-zerocopyconnectorforerp-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | The sn_erp_integration.enableJobModification property has been removed and is no longer required in order to schedule an extraction. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Zero Copy Connector for ERP. {#dfrn3-zerocopyconnectorforerp-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Zero Copy Connector for ERP by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: [ERP Integration](https://www.servicenow.com/docs/access?context=erp-integration-overview&family=yokohama&ft:locale=en-US) is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Zero Copy Connector for ERP by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Zero Copy Connector for ERP is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Zero Copy Connector for ERP we have noted them here. {#dfrn3-zerocopyconnectorforerp-summary__entry__38} | Release | Release notes | |-|-| | Yokohama | Additional requirements : SAP ECC and S/4 HANA are currently the only available systems that integrate with Zero Copy Connector for ERP. | | Zurich | Additional requirements : SAP ECC and SAP S/4 HANA are currently the only available systems that integrate with Zero Copy Connector for ERP. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Zero Copy Connector for ERP we have noted them here. {#dfrn3-zerocopyconnectorforerp-summary__entry__44} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Zero Copy Connector for ERP, such as specific requirements or compliance levels. {#dfrn3-zerocopyconnectorforerp-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Zero Copy Connector for ERP we have noted them here. {#dfrn3-zerocopyconnectorforerp-summary__entry__56} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Zero Copy Connector for ERP we have noted them here. {#dfrn3-zerocopyconnectorforerp-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | [Yokohama Patch 3](https://www.servicenow.com/docs/access?context=yokohama-patch-3&family=yokohama&ft:locale=en-US) * View charts and graphs on the Zero Copy Connector for ERP home page dashboard. * Accelerate your adoption of Zero Copy Connector for ERP using content packs. * Preview entities in the Model Manager. [Yokohama Patch 1](https://www.servicenow.com/docs/access?context=yokohama-patch-1&family=yokohama&ft:locale=en-US) * The name of the application has been changed from ERP Data Hub to Zero Copy Connector for ERP. * Export and import custom ERP models between instances. * Enhance communication security between SAP systems and your ServiceNow instance by using the SAP Secure Network Communication (SNC) connection option. * Manually name, edit, and maintain model manager fields. See [ERP Integration](https://www.servicenow.com/docs/access?context=erp-integration-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Obtain ERP information and explore ERP data products using generative AI and agentic AI in ERP models. * Control data access and permissions for Zero Copy Connector for ERP AI agents to ensure that users can only interact with data they are authorized to obtain. * Retrieve IDOC information from SAP to create and update a greater number of SAP business entities. * Additional role configuration required for agentic workflows and AI agents included with your applications. * Some Now Assist skills are now turned on by default. [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * The name of the ERP Canvas application has been changed to Zero Copy Connector for ERP. * The name of the ERP Contact Packs application has been changed to ERP Data Products. * Accelerate your adoption of Zero Copy Connector for ERP using new and updated ERP Data Products. See [ERP Integration overview](https://www.servicenow.com/docs/access?context=erp-integration-overview&family=zurich&ft:locale=en-US) for more information. | [ ]