---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Bulk case request form

# Bulk case request form {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The bulk case request form provides information to create a bulk case request to enable the creation of the same type of HR cases.
{#bulk-case-request-form__table_abc_p2z_bbc__entry__2}

| Field | Description |
|-|-|
| Number | Automatically generated bulk case request number. |
| Name | Name describing the bulk case request. |
| HR service | HR service associated with the bulk case request. |
| Status | Status of the bulk case request. The bulk case request statuses are: * Draft - The default status. * Ready - A user segment group has been created for the bulk case request. * In progress - The request is in the bulk case request creation process. {#bulk-case-request-form__ul_twc_jwd_gbc} |
| Create parent case | Option to create a parent case that is associated with the bulk cases. |
| Opened by | Name of the user creating the bulk case request. |
| Selected user count | Number of users selected for the bulk case request. The value of this field is taken from the user selection field while creating a user group segment. |
| Requested time | Date and time your bulk case request was submitted to create cases. The value of this field is auto-populated upon creation of the user segment group. |
[Table 1. Bulk Case Request form]

{#bulk-case-request-form__table_abc_p2z_bbc}
**Related reference**   

* [Create a case form](https://www.servicenow.com/docs/ZJhOJMnrBVAFMjaqVShoUg "The Create a case form allows you to create a case in Agent Workspace for HR Case Management.")
* [Page Configurations reference](https://www.servicenow.com/docs/ffj_2KnicYqL0fzavdGT9w "A description of the page configuration settings in Agent Workspace for HR Case Management.")
* [Highlighted value condition form](https://www.servicenow.com/docs/buAjYKGRFCgbAAFD2x~2DQ "Use the Highlighted value condition form to create conditions to highlight a field.")