---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Set up Microsoft Outlook integration in Career Conversations

# Set up Microsoft Outlook integration in Career Conversations {#ariaid-title1}

* Release version: Zurich
* 
* Updated December 2, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Perform the following steps to set up an integration with Microsoft Outlook
* **[Create a connection with Microsoft Exchange Online](https://www.servicenow.com/docs/blh8h~xhBrqGGhqLibf_4g)**   
  Integrate the Career Conversations ServiceNow instance and Microsoft Exchange Online account by creating a custom OAuth application in Microsoft Exchange Online to authenticate ServiceNow requests.
* **[Configure Microsoft Azure](https://www.servicenow.com/docs/t1tO3IHyfgAaNsk6LXem0w)**   
  Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online.
* **[Configure the webhook registry of Microsoft Exchange Online spoke in Career Conversations](https://www.servicenow.com/docs/o9ArlihbcXcoFqAYr62c9g)**   
  Configure callback URL for communication between the Career Conversations application and Microsoft Exchange Online calendar.
* **[Set system properties for Microsoft Outlook integration](https://www.servicenow.com/docs/dl49iqgM2ZlhccIDV9HrnA)**   
  Use system properties to enable integration between Career Conversations and Microsoft® Outlook® so you can simultaneously create and schedule conversations with the Career Conversations app.