---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Cancel AI contract analysis

# Cancel AI contract analysis {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Cancel a AI contract analysis when it's no longer required due to a change in business requirements.

## Before you begin

You must have initiated the AI contract analysis. For more information, see [Analyze a contract document](https://www.servicenow.com/docs/36t6wsXVKy1fUdnHyuei7Q "Analyze a contract document with generative AI to identify non-standard and missing clauses. You can do this task by using the Now Assist in Contract Management application.").

Role required: sn_cm_gen_ai.ai_contract_fulfiller and sn_lg_cnt.contract_fulfiller

## About this task

You can cancel an analysis for a contract document or for all contract documents by canceling the contract request.

## Procedure

1. Open the contract request from the workspace that you're using.

   | Method | Steps |
   | Contract Workspace listing | 1. Navigate to AllContract Workspace. 2. Select the list icon (![List icon]()). 3. Select Contract requestsAll. 4. Select a contract request. {#cmpro-cancel-contract-analysis__ul_jlw_4cr_5bc} |
   | Workspace used by your application | 1. Navigate to your workspace. 2. Open the list that displays the contract requests. 3. Select a contract request. {#cmpro-cancel-contract-analysis__ol_yzv_ndr_5bc} |
   |-|-|

   {#cmpro-cancel-contract-analysis__choicetable_zst_kcr_5bc}
2. Cancel the contract analysis for a contract document or all documents in a contract request.

   | Method | Steps |
   | Cancel contract analysis for a document | 1. Select the Contract documents tab. 2. On the document card in the ServiceNow Otto contextual panel, select Cancel. 3. Cancel the contract analysis by selecting Yes, Cancel. {#cmpro-cancel-contract-analysis__ol_iwf_1sy_ddc} |
   | Cancel contract analysis for all the documents in a contract request | 1. Select the More Actions ![More actions icon]() icon. 2. Select Cancel request 3. Confirm the cancellation by selecting Cancel Request. {#cmpro-cancel-contract-analysis__ol_kwf_1sy_ddc} |
   |-|-|

   {#cmpro-cancel-contract-analysis__choicetable_hwf_1sy_ddc}
{#cmpro-cancel-contract-analysis__steps_ppm_cn3_ydc}

## Result

The contract analysis is canceled.

* If a contract analysis for a specific contract document was canceled, the AI analysis status for the document version is updated to Canceled.
* If a contract analysis for all the contract documents under analysis is canceled, the AI analysis status is updated to Canceled for any pending analysis. For contract documents that are already analyzed, the status remains as Completed.
* The contract request state is Work in progress.
* A cancellation email notification is sent to the contract fulfiller, group manager, and collaborator.
{#cmpro-cancel-contract-analysis__ul_ykz_vty_ddc}

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