---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Map a use case

# Map a use case for contract analysis {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Map a use case to specific tables, and define conditions to apply the use case for contract analysis.

## Before you begin

Ensure that the application is in Global or Now Assist in Contract Management scope. If you are configuring the use case mapping in different application scope, add the scoped ACL to the Use Case Mapping table (sn_cm_gen_ai_usecase_configuration).

Role required: sn_cm_gen_ai.ai_contract_config, sn_cm_core.contract_config

## Procedure

1. Navigate to AllAdmin CenterAI Admin Hub to access the AI Skills tab of the AI Admin Hub console.
2. Navigate to EmployeeCM Pro.
3. Select Activate skill on the skill you want to activate.
4. In the General details page, view the skill details and select Save and continue.
5. In the Use case page, select Save and continue.  
   For more information on creating a use case, see [Create use cases for contract analysis](https://www.servicenow.com/docs/5ifaCMwYV8RtGYhg6NUr8g "Create a use case for contract analysis that is used by AI to identify non-standard and missing clauses in a contract document.").
6. In the Clause mappings page, select Save and continue.  
   For more information on mapping a field group to a clause, see [Map a field group to a clause](https://www.servicenow.com/docs/UmNCU2JPdPUSG7wGEfpr9Q "Map field groups of a use case to clauses of a clause library. AI uses the mapped clause content to display suggestions for a missing or non-standard clause.").
7. In the Expected response mappings page, select Save and continue.  
   For more information on mapping a field to an expected response, see [Map a field to an expected response](https://www.servicenow.com/docs/YufNkh2U9StI8guAm5FYIw "Map a field of a use case to an expected response. AI uses the field mapping to identify a non-standard clause in a contract document.").
8. In the Use case mappings page, select New.
9. On the form, fill in the fields.  
   {#cmpro-na-usecase-mappings-ca__table_lxd_sm1_wcc__entry__2}

   | Field | Description |
   |-|-|
   | Name | Unique name of the use case mapping. |
   | Use case | The use case used to analyze contract for non-standard or missing clauses. Note: Only active use cases for contract analysis are displayed in the list. |
   | Contract type | The contract type for which the use case will apply. Note: Only active contract types are displayed in the list. |
   | Order | Order in which the use case will apply. If multiple use cases meet the same conditions, the use case with the lowest order number is applied first. |
   | Request table | The Contract Request table \[sn_cm_core_contract_request\] is selected by default to centralize the configuration on a single table and improve reusability across product lines. You can choose to configure the use case mapping on a different table. |
   | Request conditions | Conditions under which the use case is applicable. For more information on using the condition builder, see [Create a condition statement using the condition builder](https://www.servicenow.com/docs/access?context=create-cond-state-using-cond-build&version=zurich&pubname=zurich-platform-user-interface&ft:locale=en-US). |
   [Table 1. Use Case mapping form]

   {#cmpro-na-usecase-mappings-ca__table_lxd_sm1_wcc}
10. Select Save.

## Result

The use case is mapped to specific tables and conditions. AI applies the use case for contract analysis when the conditions are met.
**Related tasks**   

* [Create use cases for contract analysis](https://www.servicenow.com/docs/5ifaCMwYV8RtGYhg6NUr8g "Create a use case for contract analysis that is used by AI to identify non-standard and missing clauses in a contract document.")
* [Map a field group to a clause](https://www.servicenow.com/docs/UmNCU2JPdPUSG7wGEfpr9Q "Map field groups of a use case to clauses of a clause library. AI uses the mapped clause content to display suggestions for a missing or non-standard clause.")
* [Map a field to an expected response](https://www.servicenow.com/docs/YufNkh2U9StI8guAm5FYIw "Map a field of a use case to an expected response. AI uses the field mapping to identify a non-standard clause in a contract document.")
* [Create use cases for contract analysis](https://www.servicenow.com/docs/5ifaCMwYV8RtGYhg6NUr8g "Create a use case for contract analysis that is used by AI to identify non-standard and missing clauses in a contract document.")

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