---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Cancel a contract request

# Cancel a contract request {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Cancel a contract request if it is no longer necessary.

## Before you begin

Important:  
Cancelling a contract request after it has been sent for signature stops the process in its current state.

Role required: sn_cm_core.contract_user, sn_cm_core.contract_admin

## About this task

You can cancel a contract request when the contract request state is in Draft, New, Awaiting Approval, Awaiting signature, and Work in progress.

## Procedure

1. Navigate to your workspace.
2. Open the contract request.
3. Select the More Actions ![More actions icon]() icon.
4. Select Cancel Request.
5. Select Cancel Request to confirm cancellation.

## Result

* The request is canceled and the associated active flows are terminated. The cancellation comments appear in the Activity tab of the request.
* The contract request State updates to Canceled and the contract status updates to Contract Canceled.
* The document signature sent to signatories is canceled to block further signing. The signatories get an email notification that the contract request has been canceled.
{#cncore-cancel-request-tpc__ul_ngs_rd2_5pb}