---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Authorize Azure apps

# Authorize pre-published Azure apps to grant required permissions {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Authorize the pre-published apps to enable ServiceNow to make API calls to Microsoft to enable each of the ServiceNow for Teams application workflows.

## Before you begin

Role required: External admin (external_app_install_admin)

## About this task

To connect your ServiceNow instance to your M365 tenant and to Authorize apps, the
user must have both the external_app_install_admin role as well as the application
administrator role in M365. Application administrator is a Microsoft driven role,
for more information on roles, refer [Azure AD built-in roles](https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#available-roles).

## Procedure

1. Navigate to AllServiceNow for Microsoft 365Install Azure apps.  
2. Click Authorize for Notify Connector.
3. Provide the admin consent by selecting Accept.  
   Note:  
   Additional permissions such as 'Manage Teams apps for all chats' and 'Allow the Teams app to manage all tabs for all chats' are required to create an app for meeting extensibility, and to create a new tab for a major incident meeting from the major incident workbench in Microsoft Teams.

   Upon successful authorization, the app is shown as Installed.

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