---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Setup Copilot integration for ServiceNow for Microsoft 365

# Setup Copilot integration for ServiceNow for Microsoft 365 {#ariaid-title1}

Release version: Zurich  
Updated March 3, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable co-pilot integration for ServiceNow for Microsoft 365.

## Before you begin

Ensure that you have the installed Microsoft Integrations - Core version 5.9.5.  
Important:  
This integration is supported in zp7 release only.

Role required: admin

## About this task

After you upgrade to the latest Microsoft Integrations - Core, you must regenerate and re-upload the manifest file to enable the Copilot integration.

## Procedure

1. Install Microsoft Integrations - Core version 5.9.5 plugin which is the latest.
2. Regenerate the latest manifest file.  
   You must generate a new manifest file and download it. For more information, refer to [Create and download the manifest file for self-configured apps](https://www.servicenow.com/docs/aMBUk0vxItrOEu4qZIhVzw#download-manifest-file-st "Create and download the ServiceNow for Microsoft Teams manifest file from your instance to enable Microsoft Teams to use the ServiceNow for Teams app.").
3. Re-upload the latest manifest file.  
   Upload the newly downloaded manifest file. For more information, refer to [Upload manifest file in Microsoft Teams](https://www.servicenow.com/docs/8Agarb6zm71tZHqYpYF76Q "Upload the manifest file in Microsoft Teams to integrate Microsoft Teams with your ServiceNow instance.").

## Result

The co-pilot integration is complete.