---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Connect your ServiceNow instance to your Microsoft Teams tenant

# Connect your ServiceNow instance to your Microsoft Teams tenant {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Connect your ServiceNow instance to your Microsoft Teams tenant to enable users to create their requests from within Microsoft Teams.

## Before you begin

Note:  
The following steps are for pre-published apps. Your Azure apps must already be registered and published to follow this configuration.

Role required: External admin (external_app_install_admin)

## Procedure

1. Navigate to AllServiceNow for Microsoft 365Install Azure apps.
2. Select Install.  
   This step connects your tenant to the ServiceNow instance.
3. Select the  Consent on behalf of your organization  option to provide the consent/permissions for all your users, then select  Accept  to provide the admin consent.  
   These permissions enable the app to do the following:
   * Maintain access to data that you have given access to
   * Sign in and read user profiles
   * Sent a teamwork activity to any user
   {#connect-sn-instance-ms-teams-mt__ul_is5_rgl_mtb}  
   When the apps are successfully installed, the page displays the details of the tenant and available Azure Apps to authorize.

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