---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a company event

# Create a company event {#ariaid-title1}

* Release version: Zurich
* 
* Updated September 5, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Use company events to configure a live-streamed event.

## Before you begin

* Role required: sn_cd.content_manager
* To create and publish company events with greater efficiency, use a content template. For more information, see [Create a Content template](https://www.servicenow.com/docs/p7w7ieXGG0JJdE5RB88gjA "A content template is pre-defined publishing plan for news articles. Create a content template to enable content authors to create and publish higher volumes of news article content.").
* You can assign one or more content categories to the company event so employees can filter by category. See [Create a content category](https://www.servicenow.com/docs/mcaTeD7GXitjmyXf5XfUZQ "Create a content category to tag news articles.").
* Social engagement settings enable employees to view page count, select a reaction icon, or leave a comment. See [Content engagement](https://www.servicenow.com/docs/2kbf9AgqKj8H5F4b5LYOjQ "Content engagement enhances news articles by providing users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.").
{#create-company-event__ul_isr_3dq_fyb}

## About this task

The company event content type is built using the Rich Content Editor and published to the employee portal via widgets. For an overview, see [Company events](https://www.servicenow.com/docs/gcpxEzRmY69zLHoWMxjNhg "Host live company events directly in the employee portal, with prebuilt configurations to streamline the pre-event communications and handle traffic surges. Content authors can easily create and share event content using the drag-and-drop Rich Content Editor and mass-publishing capabilities.").

## Procedure

1. Navigate to Content PublishingContent Library.
2. Select New.
3. Select Company event under the Choose a content format section.
4. Select Continue.
5. Fill in the fields in the New content form.  
   {#create-company-event__table_nc1_ttv_frb__entry__2}

   | Field | Description |
   |-|-|
   | Event content record name | The name that describes the content you're creating. |
   | Order | The order in which the event appears in a widget. An event with a smaller value appears first. |
   | Active | Indicates that the content is active and available for use. |
   [Table 1. Design]

   {#create-company-event__table_nc1_ttv_frb} {#create-company-event__table_g3n_mv2_ggc__entry__2}

   | Field | Description |
   |-|-|
   | Location | Physical location of the event (if applicable). |
   | Event start date and time | The date and time when the article becomes available for viewing on the portal. Note: The article becomes visible to specific users on a set date, based on the published plan configurations. |
   | Event end date and time | The date and time when the article is no longer available for viewing. |
   | Optimize performance for high traffic volume | Supports an audience of up to 10,000 viewers. |
   | Surge modal redirect | Handles high concurrency events on the employee portal home page by showing a pop-up modal if there's a live company event. |
   [Table 2. Event information]

   {#create-company-event__table_g3n_mv2_ggc} {#create-company-event__table_wlv_5v2_ggc__entry__2}

   | Field | Description |
   |-|-|
   | Headline | The headline for the company event. |
   | Subheadline | The secondary header for the company event. |
   | Featured image | The image that appears in the company event and as a thumbnail in the News feed widget in the Employee Center Pro. 4:3 ratio for images is recommended. |
   | Article content | Link to assemble the body of the company event using the Rich Content Editor. See [Microsites](https://www.servicenow.com/docs/op_Uq2JS1CNdGF7n~WWgaA "Rich Content Editor enables content managers and admins to create HTML-based content for the Employee Center Pro topic and portal pages using a visual drag-and-drop interface.") |
   | Content template (Optional) | Option to use a preconfigured template that provides a content layout and generates a publish plan. See [Content templates](https://www.servicenow.com/docs/_e2S4n7cEPOWvWiv8nALQg "Content templates empower content creators to efficiently publish large volumes of news articles. Each template defines the article layout, publishing schedule, destination, and target audience. By associating a news article with a content template, the system automatically generates publish plans, which reduces the effort required to publish content."). |
   | Category | Select one or more categories to associate with the event. |
   | Social engagement settings | If the Content Admin enabled social engagement, the following settings appear in the form to enable employees to engage with the event: * Enable comments * Enable reactions * Show page view count {#create-company-event__ul_bph_1w2_ggc} |
   [Table 3. Content]

   {#create-company-event__table_wlv_5v2_ggc}
6. Select Save and continue to proceed to publishing the event.  
   If you change the Content template after saving the Company event, the system deletes the auto-generated publish plans and generates new plans according to the newly selected Content template.  
   You're redirected to the Publish tab.
{#create-company-event__steps_sbj_xrl_vdc}

## What to do next

* Review how the event appears in the portal by selecting Preview on portal.
* [Publish the company event](https://www.servicenow.com/docs/4bQI1_OcF4S2y62~kH~lPQ "Company events can be published via a publish plan or using Content templates to auto-generate publish plans. These auto-generated publish plans are inactive by default and must be activated for company events to appear in the portal.")
{#create-company-event__ul_nfs_jjy_yxb}
**Related tasks**   

* [Surge Modal Redirect](https://www.servicenow.com/docs/XphhnbB6zgUu3aYBgSo5Rg "Handle high concurrency events on the employee portal home page by showing a pop-up modal if there's a live company event.")

*[\>]: and then