---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create video content

# Create video content {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Using the Content Library, you can create video content to appear on the employee portal.

## Before you begin

Role required: sn_cd.content_manager

To add features to your video link like heading text, body
text, text color, background color, and background image, use Portal Styled content
from the Content Library. For more information, see [Create customized media with styled content](https://www.servicenow.com/docs/q0IGUVWXDP3TNZsBPGwBXg "Create banners, block/announcements, or videos using the styled content type to customize settings such as text color, text alignment, links, background colors, and images on Employee Center Pro.").

## About this task

The Content Library supports the following types of video:

* HTML5  
  Note:  
  Hover text or tooltips are not supported for HTML5 at this time.
* YouTube
* Vimeo
{#ec-content-library-portal-video__ul_qfd_xm3_1vb}

## Procedure

1. Navigate to Content PublishingContent Library.
2. Select New or existing content.
3. Select Portal under the Select the Platform column.
4. Select Video under the Choose a content format section.
5. Select Continue.
6. Fill in the fields in the New content form.  
   {#ec-content-library-portal-video__table_nc1_ttv_frb__entry__2}

   | Field | Description |
   |-|-|
   | Content name | The name that describes the content you are creating or editing. |
   | Active | Indicates the content is active and available for use. |
   | Video URL | The link to the video you want to appear as content. Only YouTube and Vimeo videos are supported at this time. Ensure you use the embedded video link. Select the Lookup using list icon (![Lookup using list icon]()) to view a list of link content. This list matches the content you can select when selecting the down arrow key (![Down arrow key]()). You can also select the Preview this record icon (![Preview this record icon]()) to view the link content record. Note: Depending on your configurations or extensions, your link may open in a new window. |
   [Table 1. Design]

   {#ec-content-library-portal-video__table_nc1_ttv_frb}
7. Select Save to save the record and remain on the Design tab.
8. Or, select Save and continue to save the record and move to the Publish tab.  
   To switch languages or translate your content,
   select the Language settings drop-down at the top,
   right side.

   To switch languages and have
   the fields on the form appear in a different language, select the
   Switch language button, at the top. This button
   only appears when the sn_cd.enable_language_switching system property is
   activated. This is similar to changing your language at login. For more
   information, see [Properties installed with Content Publishing](https://www.servicenow.com/docs/k4p7F3rLHSagEkpS0fXRdw "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.").

   To request your content to be translated into a
   different language, select the Translate content
   button at the top. This button only appears when the
   sn_cd.enable_localization_framework_integration system property is
   activated. For more information, see [Properties installed with Content Publishing](https://www.servicenow.com/docs/k4p7F3rLHSagEkpS0fXRdw "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.").
   For information on publishing your content, see [Create a publish plan for your content](https://www.servicenow.com/docs/k3Zmj25KbySGvkNY6z8oVg "After you create content in the Content Library, add one or more publish plans to control where the content is delivered, the audience, and the period of time it is available.").

   Content Governance
   :   When portal content is requested from Content Governance, the Content Request Items related list tab appears. Select the content
       request item to view information about the request. For more
       information, see [Edit a content request item](https://www.servicenow.com/docs/Den~WjCwCJIwUNHGbC94pw#ec-request-content-item "Use the Content Request Item form to provide details on what type of content should be created from a content request.").
   :   When the Content Request Item has a state of
       Work in Progress, the Send for Review button appears.
   :   The content is sent to the Opened by or
       content requester person for review.  
       Note:  
       To edit the content after a review, the content request item state must be changed to Work in Progress.

*[\>]: and then