Employee Center Pro plugins
Summarize
Summary of Employee Center Pro plugins
Employee Center Pro on ServiceNow® delivers a comprehensive platform to create and enhance employee self-service portals and engagement experiences. It includes several core plugins installed automatically to provide a multi-department, mobile-friendly service portal with integration capabilities and content management features.
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Installed with Employee Center Pro
When you install Employee Center Pro, the following essential plugins are included to establish foundational employee experience capabilities:
- Employee Center (snexsp): Builds a customizable multi-department portal framework for employee self-service.
- Employee Center Pro (snexsppro): Extends Employee Center with enhanced communication and engagement tools.
- Enterprise Service Management Integrations Framework (snhrintegfw): Enables integration with third-party systems.
- Employee Center Core (snhrsp): Provides a mobile-friendly self-service experience framework.
- Employee experience taxonomy (snect): Supplies a taxonomy for multi-department service delivery content.
- Employee Experience Foundation (snexempfd): Contains best practice components like email layouts to improve employee experience.
- Content Publishing (snsd): Allows creation and distribution of various content types to employees.
- Content Experiences (snca): Packages content into campaigns delivered through multiple channels; requires Content Publishing.
These plugins collectively enable a robust employee portal with rich content management and communication capabilities.
Optional Plugins to Extend Capabilities
After installing Employee Center Pro, additional plugins can be selectively activated to extend functionality based on your organizational needs. These optional plugins include:
- Employee Profile (snemployee): Provides a unified, configurable employee profile with extensibility and personalized visibility.
- Communities (com.sncommunities): Supports Employee Forums for collaboration and engagement; requires Content Publishing and Content Experiences.
- Content Analytics (sncda): Offers insights on content freshness and employee engagement; requires Content Publishing and Content Experiences.
- Content Governance (sncg): Streamlines content request, review, and approval processes; requires Content Publishing and Content Experiences.
These plugins help you tailor and optimize employee engagement, collaboration, and content management workflows.
Discover the Employee Center Pro plugins that are included out-of-the-box on a new ServiceNow® instance, as well as plugins that are installed when you upgrade to Employee Center Pro.
Installed with Employee Center Pro
| Plugin | Description |
|---|---|
| Employee Center (sn_ex_sp) | Installs a customizable multi-department portal and framework to help administrators build a self-service portal that provides a great self-service experience for employees. |
| Employee Center Pro (sn_ex_sp_pro) | Employee Center Pro extends the standard Employee Center capabilities and provides a platform for employees to communicate and be engaged. |
| Enterprise Service Management Integrations Framework (sn_hr_integ_fw) | Enables Employee Center Pro to integrate with third-party systems. |
| Employee Center Core (sn_hr_sp) | Activates a portal framework that allows administrators to build a mobile-friendly self-service experience for users. |
| Employee experience taxonomy (sn_ect) | Provides an employee content taxonomy for multi-department service delivery. |
| Employee Experience Foundation (sn_ex_emp_fd) | Contains components such as best practice email layouts that improve employee experiences. |
| Content Publishing (sn_sd) | Use Content Publishing to create different types of information you want to distribute to your employees. |
| Content Experiences (sn_ca) | Package your content into a campaign using multiple channels to deliver the right message to the right audience at the right time. Requires Content Publishing (sn_sd) |
To learn about the tables, roles, and widgets installed, see Components installed with Employee Center Pro
Plugins to extend Employee Center Pro capabilities
| Plugin | Description |
|---|---|
| Employee Profile (sn_employee) | Enhance employee experience with a unified, configurable profile, offering comprehensive work-related information, extensibility across business units, and personalized visibility settings. |
| Communities (com.sn_communities) | The Communities plugin supports Employee Forums, where employees can connect, engage, and collaborate with each other. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
| Content Analytics (sn_cda) | Content Analytics helps you decide when content is stale, needs refreshing, and how engaged your employees are with your communication. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
| Content Governance (sn_cg) | Content Governance provides a streamlined way for employees to request content to be created, track the progress, preview the content, and approve it before it is published. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
For more information, see the .