---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Extend On-call users for Start Zoom Team Chat

# Extend On-call users for Start Zoom Team Chat {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Shows the list of On-call users in Start Zoom Team Chat for a change, request, or a
request item.

## Before you begin

Role required: admin

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sys_properties.list</kbd>.  
   The entire list of properties in the System Properties \[sys_properties\] table appears.
2. Enter <kbd class="ph userinput">sn_tcm_collab_hook.zoom_on_call_tables_for_start_chat_action</kbd> in the Name search field.
3. Select sn_tcm_collab_hook.zoom_on_call_tables_for_start_chat_action system property.
4. Enter the table names in the Value field to which you need to extend the functionality.  
   For example: change, request.
5. Select Update.
{#extend-oncall-users-start-zoom-chat__steps_np4_rmp_pvb}