---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Set up the Requests filter definition

# Set up the Requests filter definition {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a filter definition for different portals or each portal separately with the Requests filter definition.

## Before you begin

Role required: sn_hr_sp.esc_admin

## About this task

Create a filter definition for the Requests page to have multiple filter support for different tabs. You can also set up each view filter for each of your applications and have a unified request-raising and fulfillment
experience.

## Procedure

1. Navigate to Employee CenterRequestsFilter definitions.
2. Select New to create a filter definition.  
   * The View filter filter definition along with the Created for me and Created for others tabs are available with Employee Center version 38.0. The Other tab is shipped as inactive. You can use it according to your organizational requirement.
   * You can edit the default filters Status and Updated available with the default tabs For you and For others. You can
     also add new filters to the tabs as required. You can associate tabs to filters according to your organizational requirement. For more information, see the details on the request filter definition form in
     step 3.

   {#request-filter-def__ul_jf3_rlx_jhc}
3. On the Request filter definition form, fill in the fields and select Submit.  
   For a description of the field values, see [Request filter definition form](https://www.servicenow.com/docs/sIsa5ed800nNTRTiEH0QZA "The field descriptions provide a reference point when you're creating a Requests filter definition.").

## Result

You have created a filter definition for your Requests view on the portal.

## What to do next

1. [Set up the Requests filter configuration](https://www.servicenow.com/docs/ZejiK_o3VWikRerAvKDpWw "Set up the request filter configuration to determine the filter options are available under the Requests tabs.")
2. [Set up the Requests filter condition](https://www.servicenow.com/docs/L0ZJHZyCFfmWc2Nlx4ys8g "Set up the filter conditions to provide a second-level filter options for the first-level filters.")
{#request-filter-def__ol_msb_2yw_tfc}

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