---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Customize Start Microsoft Teams chat UI action

# Customize Start Microsoft Teams chat UI action {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enables you to extend the Start Microsoft Teams chat UI actions to the tables you
require.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllServiceNow for Microsoft 365UI Actions.
2. Open the existing Start Microsoft Teams chat UI action in a new window.
3. On the UI Actions screen, Click New.
4. On the UI Action form, fill the fields:  
   {#start-chat-hr__table_s53_svz_pnb__entry__2}

   | Field | Description |
   |:-|:-|
   | Name | Name of the UI action. Ex: Start Microsoft Teams chat |
   | Table | Table to which the Start Microsoft Teams chat UI action is to be available |
   | Application | HR Service Delivery integration with Microsoft Teams |
   | Form button | Check this box |
   | Show insert | Clear this box |
   | Client | Check this box |
   | Condition | Copy and paste the condition of the existing Start Microsoft Teams chat. Modify the column name as required. |
   | Script | Copy and paste the script of the existing Start Microsoft Teams chat. Modify the column name as required. |
   | Workspace Form Button | Check this box. Copy and paste the Workspace Client Scriptof the existing Start Microsoft Teams chat. Modify the column name as required. |
   [Table 1. UI Actions]

   {#start-chat-hr__table_s53_svz_pnb}
5. Click Submit.

*[\>]: and then