Using ServiceNow Add-in for Microsoft 365

Use the ServiceNow Add-in for Microsoft 365 to request catalog items or create incidents and cases directly from your emails.

• Get a custom add-in for Microsoft Outlook
  Get the custom add-in for your Microsoft Outlook client to use the features configured by your admin.
• Raise a request using the ServiceNow Add-in for Microsoft 365
  Open a relevant catalog item or form to raise a request with pre-filled information from your email.