HR Service Delivery

HR Service Delivery is a suite of applications that drive employee productivity from hire to retire by connecting the systems and experiences across HR and the enterprise.

HR Service Delivery applications

Note:

The Talent Development applications suite has been renamed to Growth Experiences and the Talent Acquisition application been renamed to Hiring Experiences.

AI-Powered ExperiencesLearn about the generative AI skills and capabilities offered by Now Assist for HRSD	Hiring ExperiencesStreamline and enhance the entire hiring journey for hiring managers, recruiters, interviewers, and applicants.	Growth ExperiencesHelp employees develop, grow and deliver on critical business outcomes
Employee Journey ManagementEnable managers and organizations to drive employee engagement and productivity	Alumni Service CenterProvide former employees, volunteers, and contractors with access to services and resources	Manager HubEnable managers to self-service and proactively engage with their team
Agent WorkspaceEnable agents to interact with employees, respond to inquiries, and resolve issues quickly.	Case and Knowledge ManagementStandardize the documentation, interaction, and fulfillment of employee inquiries and requests	Extend HR Service Delivery capabilitiesIntegrate with third-party systems

Additional resources

• Learn more about what's new and changed, see the HR Service Delivery release notes.
• Log in to your ServiceNow® account and find additional information about implementing and deploying HR Service Delivery features at HR Service Delivery best practices.
• Access real-time courses, self-paced training, and career resources at ServiceNow University
• Find useful resources related to your role and explore best practices at the Customer Success Center.
• Connect with other HR Service Delivery users at Now Community.