---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Dashboards

# HR Performance Analytics Dashboards {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Platform Analytics Solutions contain preconfigured dashboards. These dashboards
contain actionable data visualizations that help you improve your business processes and
practices.
Platform Analytics data visualizations use Performance Analytics
[indicator](https://www.servicenow.com/docs/access?context=now-platform-glossary&version=zurich&pubname=zurich-glossary&section=gloss-indicator&ft:locale=en-US) data to show you data over time, helping you analyze your business processes and identify areas of improvement. With Platform Analytics Solutions, you can get value from Performance Analytics for your application with minimal setup. You can always create your own objects as well.

To enable the solution plugin, an admin can navigate to System DefinitionsPlugins and activate the Performance Analytics - Content Pack - Human Resources Scoped App plugin.

## Add Self-Service Analytics to your Human Resources dashboards {#human-resources-content-pack__section_slh_jzy_mlb}

If you have Self-Service Analytics activated on an instance, you can add Self-Service analytics widgets to your Performance Analytics dashboards or a Service Portal. To obtain a ready-made set of indicators and breakdowns, activate the Self-Service Analytics PA (com.snc.pa.self_service_analytics) plugin. Find the Self-Service indicators through the Performance Analytics Admin Console, then create widgets and add them to your dashboard or portal. Also activate the \[SSA\] Self-Service Analytics data collection job.
* **[Human Resources agent dashboard](https://www.servicenow.com/docs/ubg6eQtdpV~4uWQyaJl0hw)**   
  The dashboard for HR Agents monitors caseloads to help stay on top of the backlog, enabling the HR Agent to provide a streamlined experience for the organization workforce.
* **[Human Resources manager dashboard](https://www.servicenow.com/docs/eevcB9rvqiTZiyiff7MJyQ)**   
  The dashboard for HR Managers provides insights on how HR teams are meeting expectations. The HR Manager can measure and improve the influence of their team on meeting and exceeding workforce expectations.

**Related topics**   

* [Activate your Performance Analytics subscription](https://www.servicenow.com/docs/access?context=c_PremiumPerformanceAnalytics&version=zurich&pubname=zurich-now-intelligence&ft:locale=en-US)

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