---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Status mapping

# Status mapping in Cornerstone OnDemand System {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Once you set up HR Service Delivery Integration with Cornerstone OnDemand, mapping between
transcript status ID and status value is displayed in the Status page in HR Service Delivery Integration with Cornerstone OnDemand. This information helps to manage the task external
status in the HR Pulled Integration To-do table, for Cornerstone OnDemand system.

For example, a transcript with status ID 25 is pulled into Cornerstone
OnDemand system into ServiceNow system. 25 implies that the status value
of the task is Pending approval in the Cornerstone OnDemand system.
{#status-cornerstone__table_b3n_xjy_1nb__entry__2}

| Field | Description |
|-|-|
| Status | Status of the task in the Cornerstone OnDemand system. |
| Status ID | Unique identifier of the status in Cornerstone OnDemand system. |
[Table 1. Status]

{#status-cornerstone__table_b3n_xjy_1nb}
**Related concepts**   

* [HR Integration Services for HR Service Delivery Integration with Cornerstone OnDemand](https://www.servicenow.com/docs/LCJY7q~NkavA_O5hUyqnMg "Once you set up the HR Service Delivery Integration with Cornerstone OnDemand application, HR integration services for Cornerstone are automatically created in Enterprise Service Management Integrations Framework. The flows in HR Integration Services communicate with the Cornerstone OnDemand system to pull users, learning objects, and transcripts into ServiceNow.")
* [Users for HR Service Delivery Integration with Cornerstone OnDemand](https://www.servicenow.com/docs/fX7aDwcMBmCBsIUMdDD~~g "Users from the Cornerstone OnDemand system are mapped to the users in ServiceNow system using email Ids. User mapping helps in assigning learning tasks to the correct user in the ServiceNow system.")
* [Learning objects for HR Service Delivery Integration with Cornerstone OnDemand](https://www.servicenow.com/docs/0XFtJw54uAU8ri1P8nODmA "View details of learning objects that are pulled from the Cornerstone OnDemand system to ServiceNow system. Learning objects help in navigating users to the correct learning to-do details.")
* [Transform maps for HR Service Delivery Integration with Cornerstone OnDemand](https://www.servicenow.com/docs/8VGEaKPJbx96XBCXMeIFwA "By default, when HR Service Delivery Integration with Cornerstone OnDemand is set up, the CSOD user mapping transform and CSOD learning object mappings transformation maps are automatically available for HR Service Delivery Integration with Cornerstone OnDemand. These transform maps specify data relationships between source table and target table.")  
**Related reference**   

* [Components installed with HR Service Delivery Integration with Cornerstone OnDemand](https://www.servicenow.com/docs/Ov1jM6O8AFgVz56hW1MkMg "Several types of components are installed with activation of the HR Service Delivery Integration with Cornerstone OnDemand plugin [sn_hr_cornerstone], including tables and user roles.")
* [Source for HR Service Delivery Integration with Cornerstone OnDemand](https://www.servicenow.com/docs/EthNEgXaz2jNcQhDXguY2g "Once you set up the HR Service Delivery Integration with Cornerstone OnDemand application, the source record for Cornerstone On Demand application is automatically created in Enterprise Service Management Integrations Framework, Source module. The Cornerstone OnDemand source record in the in Enterprise Service Management Integrations Framework application contains a predefined set of properties and HR Integration Services.")